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xxxplosive 07-15-2012 03:16 AM

9300 encryption issues with *.rem files
Hi All,

I encrypted my phone using password.

I also encrypted Media card and media with Media files included.

Now i wish to save pics on my media card but all are with *.jpg.rem extension. I tried to disable encryption but the *.jpg.rem still remains.

My device is working fine and i have the original password.

All post i have seen so far r of guys who have changed phones or dont remember password.

I dont have option of emailing pics to me as the files I need total 167MB.

Please help guys....


xxxplosive 07-15-2012 03:28 AM

Re: 9300 encryption issues with *.rem files
Any help is welcome/.....

A little desperate as i want 2 save my offc and kids pics on my laptop BEFORE anything happens to my phone.

xxxplosive 07-15-2012 08:07 AM

Re: 9300 encryption issues with *.rem files
Ok Got it myself....

Following things were done by me:

1) Options-> Memory-> Compression disabled.

2) Options-> Memory-> Mass Storage Mode Support=OFF

3) Options-> Memory-> Security--> Encryption --> Media Care=Enabled

4) Options-> Memory-> Security--> Encryption --> Include Media files=NO

I let the encryption ON. All like before.

Then connected phone to laptop. Input password on phone and in BBDesktop software.


Im able to transfer all pictures and videos unenctrypted with *.rem to my HDD.

Hope this helps other ppl facing this problem.

knottyrope 07-17-2012 01:37 PM

Re: 9300 encryption issues with *.rem files
thanks for posting your solution

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