08-14-2012, 08:18 AM
Join Date: Jul 2005
Location: Florida Panhandle
Carrier: T-Mobile USA
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| | Re: white screen question
If you get a white screen with an error message, what is the error message? It will be in very small font, and the device won't do anything. You may be able to restart it and have it work (for a while, anyway) or the device may return immediately to the same error. The error nessage will point you to the problem, and possibly a solution. Often the solution is reinstalling the device software.
If it is an all white screen with no error message, nothing but white screen, and the device is working otherwise, then it is a gardware failure. You can reload the device software and you will still have the white screen, most likely.
You indicate the device was working otherwise. Sounds like the latter case. Do a search on the forum. There is a member who claims to have repaired this type of failure with tape supporting a connector. I cannot vouch for it. Take it for what it's worth. It may be worth a try.
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Last edited by aiharkness : 08-14-2012 at 08:20 AM.