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Old 10-29-2013, 11:23 AM   #1 (permalink)
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Default "battery drained, handset shutting down" why does this happen 4hrs after charging

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Hey guys, In the last week or so my phone will go from showing that I have over half of my battery left and then suddenly with no warning it comes up "battery drained, handset shutting down".

Normally when that happens its because the battery is genuinely low and the battery icon goes from white to amber to red before it shuts down, but lately after minimal usage (a few texts / 1 short phone call / brief facebook time) it goes from >50% full to dead in a few hours

Has this happened to anyone else before? is it a problem with the actual battery that can be solved by a new battery or is it a more critical thing?

thanks
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Old 10-29-2013, 01:38 PM   #2 (permalink)
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Default Re: "battery drained, handset shutting down" why does this happen 4hrs after charging

First, please confirm your BB model number.

Have you let the battery run below 20% on a regular basis?
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Old 10-30-2013, 05:23 AM   #3 (permalink)
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Default Re: "battery drained, handset shutting down" why does this happen 4hrs after charging

It's a BB curve 9300. I thought I had posted in that specific forum.

I have on occaision let it go below 20% if I have been without my charger as the phone rarely lasts more than 12-15hours on a good day.
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Old 10-30-2013, 05:19 PM   #4 (permalink)
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Default Re: "battery drained, handset shutting down" why does this happen 4hrs after charging

Batteries can show different symptoms depending. If you haven't damaged the device that you know of, the thing to do is try another battery that you know is good. Sounds like yours has all but quit.
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Old 11-05-2013, 01:59 PM   #5 (permalink)
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Default Re: "battery drained, handset shutting down" why does this happen 4hrs after charging

Make sure you get a BB OEM battery. They're pretty cheap these days.
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