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Old 11-23-2008, 07:53 AM   #1 (permalink)
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Default Voice Mail Notifier Icon when there is no Voicemail?

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Hi Guys, BB Newbie here...

I just got rid of my Q for the Storm...

So far, it's a Love/Hate thing...

One thing I can't figure out... On the home page, right below the time and date, is a little number 3 next to a filmstrip icon. Every phone I have ever owned used that as the icon for voicemail. But my voicemailbox is completely empty now. So is my email (on the device anyway) The iceon looke like this: O_O

Any thoughts?

Thanks in advance...

Dan
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Old 11-23-2008, 08:34 AM   #2 (permalink)
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Ive got the same problem too. I tried hard resetting my BB but the voicemail notification didn't disappear. ohwell...maybe next time :D
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Old 11-23-2008, 08:42 AM   #3 (permalink)
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Wirelessly posted (8310; RammerJammer!)

Call your voicemail, delete any messages and leave yourself one.
Then call and and delete it.
While powered on, Pull the battery and reboot.
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Old 11-23-2008, 01:27 PM   #4 (permalink)
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Tried it. No go.

Could it be because I have subscribed to Visual Voicemail? That seems to be working properly...
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Old 11-23-2008, 01:28 PM   #5 (permalink)
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Is there anything in your visual voicemail that needs to be deleted?
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Old 11-23-2008, 01:50 PM   #6 (permalink)
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Nope... I wrote down every message last night and wiped the mailbox clean (over the phone). As I did it, the visual voicemail followed exactly. So now I have a completely empty mailbox, no saved messages or anything. Visual shows empty, but that little voicemail icon is still showing 3.
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Old 11-23-2008, 02:22 PM   #7 (permalink)
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are you sure it's voicemail? Not something like Blackberry Messenger messages? Or SMS/MMS?
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Old 11-23-2008, 03:39 PM   #8 (permalink)
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voicemail now goes to your sms folder,if you combine them it will show up in messages.
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Old 11-23-2008, 03:42 PM   #9 (permalink)
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did you try checking you "saved messages"
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Old 11-23-2008, 09:17 PM   #10 (permalink)
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Wirelessly posted

I saved all of my emails in my saved messages, to clear out my inbox. When I go there an mark them all unread, my email count goes up to 90, but the little O_O icon stays at 3. Now this is a challenge! I shall not sleep!
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Old 11-24-2008, 09:29 AM   #11 (permalink)
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I'm having the same issue.. I've pulled the battery, left myself VM.. No unread msgs.. And still the little note won't go away.

It happened like this.. I had VM in the box. I installed Visual VM, then listened to the VM via Visual VM.. Then Deleted it.. Visual VM shows that it has been deleted. But the normal notifcation won't go away.

dw
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Old 11-24-2008, 10:03 AM   #12 (permalink)
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I'm going to try to uninstall Viisual VM... Maybe it's the addition of the service at the Verizon end of things that is playing with this...
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Old 11-24-2008, 04:57 PM   #13 (permalink)
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That didn't work either. Help?
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Old 11-24-2008, 07:58 PM   #14 (permalink)
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I am having a similar problem, but instead of the voice mail notification icon on the screen, the red notifier LED won't stop blinking. I had no voicemails in my mailbox when I installed and activated Visual Voicemail. I got a voicemail today and the icon popped up and the LED started blinking red. Checked the voicemail in the VVM program and then clicked on erase. No voicemails appear and then I exit out of the program. The notification icon disappeared, but the red LED keeps blinking. The only way to stop the LED from blinking is to do a battery pull.

I read that you can access the visual voicemail notification rules in the ringer profiles, but when I go in there, I don't see the "Other" category that the Visual Voicemail is supposed to be in.

I've tried deleting the application and reinstalling it. Still no go.
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Old 11-25-2008, 01:52 PM   #15 (permalink)
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FYI... I did the OS upgrade and so far, the problem hasn't returned. I didn't reinstall Visual Voicemail, but on the other hand, I haven't gotten any messages either.
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