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Old 11-23-2008, 10:47 PM   #1 (permalink)
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Default Rhapsody not working - and ideas?

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I had an existing rhapsody account that I upgraded to the To Go service, and now I can get music to go on to my device (drag and drop inside of the rhapsody program) but when I go to play it using the media player on my storm I get the following message:

Please connect your device to your pc to acquire rights

I have tried every combination of authorizing, deauthorizing, clicking the license button in rhapsody, etc. and can't get it to work.

I have tried the rhapsody software from the rhapsody website and from the VZ Music disks.

I had read posts on this board from users who had gotten this to work so I was hoping somone can point me in the right direction.

Thanks!
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Old 11-23-2008, 11:08 PM   #2 (permalink)
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Well, I figured it out myself - but I figured I would post here in case anyone else is having the same issue.

Turns out you cannot play any of the subscription songs while the storm is still physically connected to the computer. I unplugged it and all of the songs that were erroring started playing. Plug it back in and get the error message again - go figure.
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