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Old 11-25-2008, 02:35 PM   #1 (permalink)
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I am a long-time Verizon happy customer and love my 8830-in fact I live in Florida and am using it in London this week and it works perfectly. I am scheduled for a trade up and was wondering if I get the Storm when I get home and don't like it can I return it to the Verizon store and just switch back to my 8830 without any charges? And if so, how long can I use the Storm before returning it?

Thanks!
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Old 11-25-2008, 02:40 PM   #2 (permalink)
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You will have 30 days to try out the Storm.
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Old 11-25-2008, 02:40 PM   #3 (permalink)
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Not sure about VZW, but with other companies within the 30 trial period you can return the phone and go back without a contract.
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Old 11-25-2008, 05:11 PM   #4 (permalink)
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Wirelessly posted (Verizon 8830)

I am told that you can do as you asked.
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Old 11-25-2008, 08:19 PM   #5 (permalink)
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Quote:
Originally Posted by michael12005 View Post
I am a long-time Verizon happy customer and love my 8830-in fact I live in Florida and am using it in London this week and it works perfectly. I am scheduled for a trade up and was wondering if I get the Storm when I get home and don't like it can I return it to the Verizon store and just switch back to my 8830 without any charges? And if so, how long can I use the Storm before returning it?

Thanks!
According to the verizon website:
verizonwireless.com/b2c/globalText?textName=RETURN_POLICY&jspName=footer/returnPolicy.jsp

"Return and Service Termination

You may return any or all of your merchandise for any reason within 30 days of purchase.

The original customer receipt must accompany all returns."
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Old 11-25-2008, 10:35 PM   #6 (permalink)
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I'm sure you could switch back to your 8830 with no problems if you don't like the Storm. I had the 8830 also but sold mine in one day when I heard the Storm was coming Nov.21
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