Originally Posted by Tiamegs
You might already have an account? I think it becomes set up for you as soon as you validate your email accounts. Maybe click on "require assistance" and see if they can send you the login info. Otherwise I had good luck once speaking with Verizon Technical Support. They were able to help me with the website and give me the correct information.
not likely, I was a new Verizon customer, and the Storm was brand new, got it on the 21st at a local Circuit City...just walked in, no lines, amazing.
Anyways, I returned it after a couple of days and cancelled the account/service. Ordered a new one yesterday (kept hearing better and better things about the storm) which will ship "by 12/15". Let's see how my new setup works.