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Old 11-26-2008, 12:36 PM   #1 (permalink)
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i received an email at 10:25am EST stating that "We're processing your order"... i ordered from telesales on friday 11/21 - does this mean that they will be shipping my phone out today or is this "processing" going to take until Dec 5?

When did the first round vzw telesales buyers get their "processing" email and how long did it take to recieve the device after you got the email?
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Old 11-26-2008, 12:50 PM   #2 (permalink)
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i aswell just got my "your order is being processed" email, and i ordered in store on 11/22 at 8pm
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Old 11-26-2008, 01:05 PM   #3 (permalink)
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I got an e-mail as well this morning. I ordered mine at 10:30am on Friday.
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Old 11-26-2008, 01:16 PM   #4 (permalink)
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I also got that e-mail but I ordered mine on Sunday the 23rd.
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Old 11-26-2008, 01:27 PM   #5 (permalink)
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Originally Posted by MLP141 View Post
I also got that e-mail but I ordered mine on Sunday the 23rd.
interesting - seems like it was an email to everyone who is waiting... i guess i will sit back and wait for my tracking information on December 5
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Old 11-26-2008, 01:38 PM   #6 (permalink)
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Quote:
Originally Posted by mulvisaur View Post
i received an email at 10:25am EST stating that "We're processing your order"... i ordered from telesales on friday 11/21 - does this mean that they will be shipping my phone out today or is this "processing" going to take until Dec 5?

When did the first round vzw telesales buyers get their "processing" email and how long did it take to recieve the device after you got the email?
I ordered mine by phone on Friday at 10:30 AM. Did not receive any information, so I called yesterday afternoon and was told it shipped yesterday. I did not receive it today and have received no notification.
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Old 11-26-2008, 01:54 PM   #7 (permalink)
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I received that same email this morning. I ordered my Storm on Friday morning as well.

However, I received my Storm yesterday morning via Fedex. So, I guess they are sending those emails to everyone who ordered one, even if those persons have already received their Storms.
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Old 11-26-2008, 01:57 PM   #8 (permalink)
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I got the same email but just got another that said mine is shipping and will be deliverd on Friday
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Old 11-26-2008, 01:58 PM   #9 (permalink)
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Originally Posted by AL904 View Post
I received that same email this morning. I ordered my Storm on Friday morning as well.

However, I received my Storm yesterday morning via Fedex. So, I guess they are sending those emails to everyone who ordered one, even if those persons have already received their Storms.

same scenario for me.
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Old 11-26-2008, 02:34 PM   #10 (permalink)
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I ordered my Storm on-line late afternoon on Saturday. I spent the early afternoon at the VWZ store getting the wife a Dare. After seeing some of these posts I called Verizon and the rep said she it should be shipped by December 5th. We'll see.
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Old 11-26-2008, 02:40 PM   #11 (permalink)
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Originally Posted by islandfever View Post
I got the same email but just got another that said mine is shipping and will be deliverd on Friday
did you order online or over the phone - i ordered the phone, if i know that they send a tracking info email, i will stop calling them every 4 hours!
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Old 11-26-2008, 04:31 PM   #12 (permalink)
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I guess I must have been "special". I ordered mine on-line 11/21 by following a link from an e-mail VZN sent me. The FedEx guy handed it to me 11/22, yep, next day and on Saturday. I was surprised!
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Old 11-26-2008, 05:20 PM   #13 (permalink)
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I just got the e-mail as well. I ordered mine in store on 11/25. Do I have to call to check the status of my order or can I do it online?
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Old 11-26-2008, 05:23 PM   #14 (permalink)
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Originally Posted by lexaa75020 View Post
I just got the e-mail as well. I ordered mine in store on 11/25. Do I have to call to check the status of my order or can I do it online?
Call them. I ordered mines via phone early Friday morning and my phone is nowhere near being shipped. I just gave up.
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Old 11-26-2008, 06:05 PM   #15 (permalink)
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I ordered mine on Friday, had it Monday, and got the email today. Welcome to Verizon.
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Old 11-26-2008, 06:08 PM   #16 (permalink)
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Originally Posted by dwp1975 View Post
Call them. I ordered mines via phone early Friday morning and my phone is nowhere near being shipped. I just gave up.
Same thing here. I ordered mine 9:30am the 21st. Called today and they said it hasn't even been shipped yet. I was just charged for it yesterday. Errrrrrrr!
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Old 11-26-2008, 09:43 PM   #17 (permalink)
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Placed mine Friday afternoon, Got the same email today at the same time. Talked to them 20 minutes ago, and was told it would ship Dec 05. Got a tracking number via email just now! Not sure what the representatives are looking at, as she was not able to find any information.

Last edited by Capial : 11-26-2008 at 09:45 PM.
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Old 11-26-2008, 10:07 PM   #18 (permalink)
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I ordered mine Friday around 2pm EST. I didn't hear anything at all until I received the "Your BlackBerry Storm Order is being processed" email this morning at 10:30am. Then, at 6:50pm, I received another email telling me my order had been shipped, and the FedEx tracking report says I should receive my Storms (2) on Friday. Very excited.
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Old 11-26-2008, 10:10 PM   #19 (permalink)
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Quote:
Originally Posted by ronx View Post
I ordered mine Friday around 2pm EST. I didn't hear anything at all until I received the "Your BlackBerry Storm Order is being processed" email this morning at 10:30am. Then, at 6:50pm, I received another email telling me my order had been shipped, and the FedEx tracking report says I should receive my Storms (2) on Friday. Very excited.
WOW there is no rhyme or reason to how they shipped. I ordered mine on the same day, but at 9:30am and I still have yet to get a tracking number. When I called they said it might ship today, but probably Friday. WTF!?

I am a new customer though, do you guys already have accounts or what?
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Old 11-26-2008, 11:54 PM   #20 (permalink)
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I'm a new line on an already existing account. The phone was ordered at 12:30pm CST on Friday - I have yet to hear anything from Verizon and I'm getting a little nervous. The earlier I can port my number over from T-Mobile and cancel my account, the better so that I can pay less (hopefully).
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