BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 11-29-2008, 01:51 AM   #1 (permalink)
Thumbs Must Hurt
 
Join Date: Nov 2007
Model: 9530
OS: 4.7.0.122
Carrier: verizon BIS
Posts: 127
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Why is my media manager greyed out?

Please Login to Remove!

I never had this problem with my 8830, but now with my Storm, my media manager section is greyed out and I have to browse into my storm by using windows explorer. My storm is connected via the micro usb cable and synchronizes data fine... just can't use the media manager option. Any ideas?
Offline  
Old 11-29-2008, 01:53 AM   #2 (permalink)
iPhone Mod!
 
zerog46's Avatar
 
Join Date: May 2007
Location: In a House
Model: 9650
Carrier: VZW Bold
Posts: 6,776
Post Thanks: 26
Thanked 10 Times in 10 Posts
Default

Do you have a media card and is mass storage mode enabled.
__________________
Life is not holding a good hand. Life is playing a poor hand well.
Offline  
Old 11-29-2008, 01:53 AM   #3 (permalink)
Talking BlackBerry Encyclopedia
 
PHLAK's Avatar
 
Join Date: Nov 2008
Location: Phoenix, AZ
Model: 9530
OS: 4.7.0.151
PIN: N/A
Carrier: Verizon
Posts: 351
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Can't use it at all? Or just grayed out? If it's the latter, try highlighting the icon and hitting the Menu/BB button and make sure "Hide" isn't checked.
__________________
</PHLAK>

My BlackBerry Storm Wallpapers
Offline  
Old 11-29-2008, 01:59 AM   #4 (permalink)
Thumbs Must Hurt
 
Join Date: Nov 2007
Model: 9530
OS: 4.7.0.122
Carrier: verizon BIS
Posts: 127
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by zerog46 View Post
Do you have a media card and is mass storage mode enabled.

To answer both questions, yes, I have the the 8 gig memory card, and mass storage is enabled.
Offline  
Old 11-29-2008, 06:24 AM   #5 (permalink)
Thumbs Must Hurt
 
Cochese's Avatar
 
Join Date: Nov 2006
Location: The chair
Model: 9530
OS: 4.7.0.208
PIN: The Tail on the donkey.
Carrier: VZW
Posts: 55
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Did you download an update for DM without MM?
Offline  
Old 11-29-2008, 10:50 AM   #6 (permalink)
New Member
 
Join Date: Nov 2008
Model: Storm
PIN: N/A
Carrier: Verizon
Posts: 9
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by ocgreenmachine View Post
I never had this problem with my 8830, but now with my Storm, my media manager section is greyed out and I have to browse into my storm by using windows explorer. My storm is connected via the micro usb cable and synchronizes data fine... just can't use the media manager option. Any ideas?
I had this exact same problem. I went to control panel>Add/remove programs and removed all the Blackberry software. I then re-installed Desktop Manager and chose a custom install and made sure Media Sync was checked. This resolved the error.
Offline  
Old 11-29-2008, 05:58 PM   #7 (permalink)
CrackBerry Addict
 
GT5L's Avatar
 
Join Date: May 2007
Location: Gainesville, VA
Model: 9800
OS: 6.0.0.246
PIN: askme
Carrier: AT&T
Posts: 758
Post Thanks: 1
Thanked 1 Time in 1 Post
Default

Wirelessly posted (bb8320TMO)

Run the media manager install by itself. Its in a folder on the cd you got from Verizon or in a folder you'd see when you exttavt the files you downloaded
__________________
No More Palm
Offline  
Old 11-29-2008, 06:54 PM   #8 (permalink)
Thumbs Must Hurt
 
Join Date: Nov 2007
Model: 9530
OS: 4.7.0.122
Carrier: verizon BIS
Posts: 127
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

problem fixed after reinstalling DM4.7. Thanks to all who helped
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

27C400 27C800 27C160 TL866 Minipro Adapter For Amiga and other retro systems KIT
$8.99
27C400 27C800 27C160 TL866 Minipro Adapter For Amiga and other retro systems KIT pictureMotorola MC68030RC40 40 Mhz PGA CPU with MMU for Amiga Commodore Apple HP
$34.95
Motorola MC68030RC40 40 Mhz PGA CPU with MMU for Amiga Commodore Apple HP pictureAmiga, lávate esa cara e
$16.66
Amiga, lávate esa cara  e pictureSiemens Amiga Pocket Machine 172 For Both Ear Hearing Aid (White, Blue)
$99.1
Siemens Amiga Pocket Machine 172  For Both Ear Hearing Aid (White, Blue) pictureCSG/AMIGA 391077-01 PLCC
$14.16
CSG/AMIGA 391077-01 PLCC picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.