Wirelessly posted

Is there any way to download an email attachment that exceeds 2.9 mb?

I didn't realize there was a limit.

thats pretty big. the biggest attachment ive downloaded was 115kb

Do you have a media card? You should be able to get around the size limit if you're using a media card (as long as your email server will allow it.)

Wirelessly posted

I have the 8mb card installed. When I try to open it says can't download anything over 2.9mb.

Wirelessly posted

I meant 8gb card

In menu, there is Open and there is Download. When you select Download, what happens?

Yes, I know, it is confusing.

Wirelessly posted

Same response either way. Too large to download.

I'm thinking it may be limited by your email service.

It seems to be something that is done on verizon's end... it doesn't allow files over a certain size to be downloaded, probably to save bandwidth. It has been a known issue at least since I bought my 8830 a year ago.

I doubt it's the email service, I've downloaded 6-7mb photos and sent several of them in a single email. I bet it's the carrier's limit to limit bandwidth useage.

yep, sounds like it's a carrier issue. I've never used Verizon....I can download almost anything I want with TMobile.

Wirelessly posted

Must be Verizon as it is not my email service.

There is always an option to call Verizon customer support and ask them what is the maximum size of the attachment file that can be downloaded and saved to Storm MicroSD card.

I'd be surprised if they knew.

If you keep calling them and keep escalating they'll either find someone who knows or get RIM involved.