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Old 11-29-2008, 04:47 PM   #1 (permalink)
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Is there any way to download an email attachment that exceeds 2.9 mb?

I didn't realize there was a limit.
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Old 11-29-2008, 04:48 PM   #2 (permalink)
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thats pretty big. the biggest attachment ive downloaded was 115kb
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Old 11-29-2008, 04:54 PM   #3 (permalink)
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Do you have a media card? You should be able to get around the size limit if you're using a media card (as long as your email server will allow it.)
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Old 11-29-2008, 05:03 PM   #4 (permalink)
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I have the 8mb card installed. When I try to open it says can't download anything over 2.9mb.
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Old 11-29-2008, 05:04 PM   #5 (permalink)
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I meant 8gb card
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Old 11-29-2008, 05:06 PM   #6 (permalink)
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In menu, there is Open and there is Download. When you select Download, what happens?

Yes, I know, it is confusing.
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Old 11-29-2008, 05:23 PM   #7 (permalink)
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Wirelessly posted

Same response either way. Too large to download.
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Old 11-29-2008, 05:30 PM   #8 (permalink)
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I'm thinking it may be limited by your email service.
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Old 11-29-2008, 05:34 PM   #9 (permalink)
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It seems to be something that is done on verizon's end... it doesn't allow files over a certain size to be downloaded, probably to save bandwidth. It has been a known issue at least since I bought my 8830 a year ago.
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Old 11-29-2008, 05:43 PM   #10 (permalink)
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Quote:
Originally Posted by John Clark View Post
I'm thinking it may be limited by your email service.
I doubt it's the email service, I've downloaded 6-7mb photos and sent several of them in a single email. I bet it's the carrier's limit to limit bandwidth useage.
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Old 11-29-2008, 05:46 PM   #11 (permalink)
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yep, sounds like it's a carrier issue. I've never used Verizon....I can download almost anything I want with TMobile.
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Old 11-29-2008, 06:06 PM   #12 (permalink)
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Wirelessly posted

Must be Verizon as it is not my email service.
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Old 11-29-2008, 08:40 PM   #13 (permalink)
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There is always an option to call Verizon customer support and ask them what is the maximum size of the attachment file that can be downloaded and saved to Storm MicroSD card.
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Old 11-29-2008, 08:45 PM   #14 (permalink)
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I'd be surprised if they knew.
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Old 11-29-2008, 08:51 PM   #15 (permalink)
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If you keep calling them and keep escalating they'll either find someone who knows or get RIM involved.
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