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Old 11-30-2008, 03:04 PM   #1 (permalink)
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So what the heck is the trick to answering this phone?

Call comes in. . . I hear my song I put in for my ring tone.. . I hit the answer button on the screen. . . Nothing. . song restarts. . I hit it again. . . nothing. . song restarts. . I hit the hard key. . Nothing. . Hit the touch key. . .and finally it picks up.

What am I doing wrong?
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Old 11-30-2008, 03:38 PM   #2 (permalink)
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Same exact issue...bump
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Old 11-30-2008, 03:40 PM   #3 (permalink)
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touch key on the screen
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Old 11-30-2008, 03:41 PM   #4 (permalink)
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is it locked?
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Old 11-30-2008, 04:00 PM   #5 (permalink)
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Quote:
Originally Posted by modulo View Post
is it locked?
Nah it's not locked it takes a couple of times of pushing the Answer icon before it will answer the call. Even if I press the answer hard key it won't answer the first time for some reason.
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Old 11-30-2008, 04:02 PM   #6 (permalink)
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hmm, not cool. I haven't had the same experience myself.
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Old 11-30-2008, 07:32 PM   #7 (permalink)
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I have just started experiencing this also, what else can go wrong?
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Old 11-30-2008, 07:36 PM   #8 (permalink)
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It happens to me alot, the most I have had to click the answer key before it answers was 3 I think.. Ridiculous!
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Old 11-30-2008, 08:32 PM   #9 (permalink)
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This has happened to me too, especially if I am in landscape mode- and it just seemed to start, it was not doing it when I first got it. Anybody have the same problem if you just push the answer button (green phone icon) under the screen, instead of the answer button on the screen? I am going to try that for awhile and see if that works better.
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Old 11-30-2008, 10:53 PM   #10 (permalink)
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the hard key doesn't work either. . at least not for me. . . I have tried answering the phone many times and it wouldn't pick up and I missed the call.
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Old 11-30-2008, 10:58 PM   #11 (permalink)
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I have yet to have this happen to me, but I also have been using the send key to answer and not touching the screen. Next time I get a phone call I'll try to remember to touch the screen and see what happens.
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Old 11-30-2008, 11:03 PM   #12 (permalink)
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Another strange thing. . .why is there a hard MUTE key (top right) and also one on the screen?
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Old 11-30-2008, 11:08 PM   #13 (permalink)
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The mute key is to silence a call quickly, particularly when the phone is in the holster.
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Old 11-30-2008, 11:52 PM   #14 (permalink)
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I see. . . Hate the mute key on the screen. . . I hit it with my face many times. . . Wish there was a lock function when you accept a call.

*note for software update.*
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Old 12-01-2008, 06:07 PM   #15 (permalink)
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hopefully the software upgrade will fix this issue.
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Old 12-01-2008, 08:42 PM   #16 (permalink)
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Quote:
Originally Posted by franknbeans View Post
So what the heck is the trick to answering this phone?

Call comes in. . . I hear my song I put in for my ring tone.. . I hit the answer button on the screen. . . Nothing. . song restarts. . I hit it again. . . nothing. . song restarts. . I hit the hard key. . Nothing. . Hit the touch key. . .and finally it picks up.

What am I doing wrong?

I have seen this problem. You should dial *228, then option 1. This fixed this problem for me. This should be done (with Option 2 instead of 1) on a monthly basis according to Verizon. 73
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Old 12-01-2008, 10:27 PM   #17 (permalink)
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Quote:
Originally Posted by hudres View Post
I have seen this problem. You should dial *228, then option 1. This fixed this problem for me. This should be done (with Option 2 instead of 1) on a monthly basis according to Verizon. 73
What does that do? Would I lose any information or data on my phone by hitting the program option 1?
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Old 12-01-2008, 10:29 PM   #18 (permalink)
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try to clean up extra memory on the phone not the memory card .. u will see better response from its hardware
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Old 12-01-2008, 10:45 PM   #19 (permalink)
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mine does it when its in landscape mode and a call comes in. If you flip the phone straight up and let it adjust the view first then answer should work
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Old 12-01-2008, 10:45 PM   #20 (permalink)
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Quote:
Originally Posted by hudres View Post
I have seen this problem. You should dial *228, then option 1. This fixed this problem for me. This should be done (with Option 2 instead of 1) on a monthly basis according to Verizon. 73
Hitting 1 just programs the phone. Hitting 2 just updates your roaming capabilities. Has nothing to do with his issue.
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