BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 12-02-2008, 11:55 AM   #1 (permalink)
Thumbs Must Hurt
 
The Truth's Avatar
 
Join Date: Jan 2005
Location: San Diego
Model: 9530
OS: 4.7.0.75
Carrier: Verizon
Posts: 52
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Storm is hot.... literally.

Please Login to Remove!

Hi everyone,

Im having a problem today with my Storm and I wanted to post my issue here to see if anyone else has experienced the same thing. Last night I set my Storm to bedside mode, plugged the charger in, and went to bed (as I do every night). THis morning I woke up to turn off my alarm and my storm was exremely warm to the touch. I figured that maybe it was just the act of charging the phone overnight that caused this however now Im at work and the device is still very warm. Im also experiencing much more sluggish operation than normal.

One thing I do remember that was kind of odd. Usually when I charge my storm it will show the "bolt" emblem on the battery until it is fully charged and then the bolt will dissappear. This morning the "bolt" icon was still on the battery as if it was still juicing the thing up even though the battery was full.

Any info would be greatly appreciated, thanks in advance.
Offline  
Old 12-02-2008, 12:21 PM   #2 (permalink)
BBF Moderator
 
rachamphetamine's Avatar
 
Join Date: Mar 2008
Model: --
PIN: E SOL
Carrier: VZW
Posts: 3,117
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I don't have a solution, but I've noticed that my Storm does warm up while charging as well. I wouldn't say it's extremely warm, but it is puzzling.
Offline  
Old 12-02-2008, 12:34 PM   #3 (permalink)
CrackBerry Addict
 
xxDruMMer BoYxx's Avatar
 
Join Date: Oct 2007
Location: Long Beach
Model: 9630
OS: 5.0.0.230
PIN: PM and Ask
Carrier: VZW
Posts: 553
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Bro, I was just thinking of asking this question as my storm has jumped on that same boat. I would wake up every mornind witk something warm under my pillow, and when I would turn off the alarm, that's when I found out it was the phone..lol. I hope this is some type of software glitch, as I heard the Bold had this problem, not the
Storm.....
__________________
Don't let anger take over you...but take over your anger, so JOY may take over you, and EVERYONE around you...- xxDruMMer BoYxx

EnJOYing my TOUR!!!
Offline  
Old 12-02-2008, 01:27 PM   #4 (permalink)
Knows Where the Search Button Is
 
B4NFTR's Avatar
 
Join Date: Dec 2006
Location: Midwest, USA
Model: 9630
Carrier: VZW
Posts: 31
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Another thing I noticed is that when tethered you get the lightning bolt as if it is charging but yet it doesn't charge and it physically gets HOT. This happens also while in "modem mode enabled" using VZaccess manager. I'd say there is a heat issue.
Offline  
Old 12-02-2008, 01:53 PM   #5 (permalink)
CrackBerry Addict
 
xxDruMMer BoYxx's Avatar
 
Join Date: Oct 2007
Location: Long Beach
Model: 9630
OS: 5.0.0.230
PIN: PM and Ask
Carrier: VZW
Posts: 553
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I could cook some eggs and bacon on this thing...
__________________
Don't let anger take over you...but take over your anger, so JOY may take over you, and EVERYONE around you...- xxDruMMer BoYxx

EnJOYing my TOUR!!!
Offline  
Old 12-02-2008, 02:19 PM   #6 (permalink)
New Member
 
Join Date: Nov 2008
Model: 9500
PIN: N/A
Carrier: Verizon
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Mmmmmmmmmm..... BaCon
Offline  
Old 12-02-2008, 02:19 PM   #7 (permalink)
Talking BlackBerry Encyclopedia
 
BBHorrigan's Avatar
 
Join Date: May 2007
Location: Boston
Model: 8900
OS: 5.1
PIN: N/A
Carrier: AT&T
Posts: 285
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I spoke to someone who said they were having the same issue yesterday
Offline  
Old 12-02-2008, 02:22 PM   #8 (permalink)
Thumbs Must Hurt
 
The Truth's Avatar
 
Join Date: Jan 2005
Location: San Diego
Model: 9530
OS: 4.7.0.75
Carrier: Verizon
Posts: 52
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

UPDATE: I just checked my phone again and 2/3 of the battery has already drained and I havnt even used it other than recieving a few messages and emails. Something is wrong here.

I just removed the battery and rebooted the device to see if this stops any programs running in the background that might be causing this. I will see if this helps.
Offline  
Old 12-02-2008, 02:25 PM   #9 (permalink)
Knows Where the Search Button Is
 
Join Date: Nov 2008
Model: 9530
PIN: N/A
Carrier: Verizon
Posts: 25
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by xxDruMMer BoYxx View Post
I could cook some eggs and bacon on this thing...
Diddo.
Offline  
Old 12-02-2008, 02:34 PM   #10 (permalink)
Thumbs Must Hurt
 
koki's Avatar
 
Join Date: Nov 2008
Location: HOLLYWOOD
Model: 9530
OS: .103
Carrier: BIG RED
Posts: 71
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

same here, one night i plugged it in the wall charger went to bed, and woke up to find it didnt charge at all and was HOT(warm is an understatement), flipped it over and yanked the batt. out, hasn't happen since, but still not cool
Offline  
Old 12-02-2008, 03:00 PM   #11 (permalink)
Thumbs Must Hurt
 
The Truth's Avatar
 
Join Date: Jan 2005
Location: San Diego
Model: 9530
OS: 4.7.0.75
Carrier: Verizon
Posts: 52
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by koki View Post
same here, one night i plugged it in the wall charger went to bed, and woke up to find it didnt charge at all and was HOT(warm is an understatement), flipped it over and yanked the batt. out, hasn't happen since, but still not cool
I just took my battery out and then put it back, and it cooled down within a few minutes. Seems like there is a verified overheating issue on some devices when charging.
Offline  
Old 12-02-2008, 03:24 PM   #12 (permalink)
Knows Where the Search Button Is
 
Join Date: Nov 2008
Location: Hampshire, UK
Model: 9500
OS: 4.7.0.65
PIN: 1234
Carrier: Vodafone UK
Posts: 24
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Guys, I thought my incar charger caused this... I had it on charge on a journey and about 40 mins into it I could smell plastic burning.. i picked up the storm and it was ROASTING hot, to the point I had to let it go. I unplugged it and let it cool. the battery sounded like it was sizzling! since then I have had less life from the battery and also noticed the wall charger also causes the same problem... I thought it was just a bit weird, I called vodafone CS and they say they have had no reports.... I have since purchased a BB official in car charger.. but the same issue.. I dread to imagine what could happen if you use the paper trick and the battery is getting THAT hot....

Kris
Offline  
Old 12-03-2008, 03:47 PM   #13 (permalink)
Knows Where the Search Button Is
 
Join Date: Dec 2008
Model: 9530
PIN: N/A
Carrier: verizon
Posts: 29
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I hope the battery doesn't ignite like the Dell computers did. My pillow isn't fireproof!!!
Offline  
Old 12-03-2008, 06:31 PM   #14 (permalink)
BBF Moderator
 
rachamphetamine's Avatar
 
Join Date: Mar 2008
Model: --
PIN: E SOL
Carrier: VZW
Posts: 3,117
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Well, it appears I was mistaken about my Storm heating up as of late. I left it plugged in overnight and it didn't heat up, and now that I think about it, it hasn't since I upgraded to .75 - it only did when I had .65. Don't know if that makes any difference or not.
Offline  
Old 12-03-2008, 07:47 PM   #15 (permalink)
Knows Where the Search Button Is
 
Join Date: Nov 2008
Location: Hampshire, UK
Model: 9500
OS: 4.7.0.65
PIN: 1234
Carrier: Vodafone UK
Posts: 24
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Hmm... Well I am still on .65.. as UK 9500 does not have the update as yet... Unless I am mistaken?

I will let you know if this problem goes away after firmware update, But speaking with the CS at vodafone again today they have had a few cases now of them over heating they say.. maybe they will run a battery safety recall?

After all... this could be a potential hazard.. on flights etc? This is starting to sound like the sony batteries on the DELL ? VAIO and Apple Mac problem....
Offline  
Old 12-03-2008, 09:30 PM   #16 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: Dec 2007
Model: 9530
PIN: n/a
Carrier: verizon
Posts: 331
Post Thanks: 0
Thanked 0 Times in 0 Posts
Lightbulb

Quote:
Originally Posted by rachamphetamine View Post
I don't have a solution, but I've noticed that my Storm does warm up while charging as well. I wouldn't say it's extremely warm, but it is puzzling.

It's not strange. It is a function of excessively high charging rate (too much current too fast). This is a design issue. They tried to make it charge at a reasonable rate. The 3G phones draw a huge amount of power andthe battery is pushed to the max. What they need is a higher capacity battery and a higher capacity charger.

While the temperature is warm to the touch, it is not excessive or at a level that causes me concern (that's my take ... it may not be yours). 73
Offline  
Old 12-03-2008, 09:32 PM   #17 (permalink)
Thumbs Must Hurt
 
YoYoSlap's Avatar
 
Join Date: Aug 2006
Location: nyc
Model: 9530
Carrier: VZW
Posts: 83
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

im using .75 and although i dont notice my phone being hot when i wake up in morning, it does tend to get very hot very quickly while im using the phone. I also noticed since upgrading to .75 that my storm is leaking memory. I have about 7mb free memory and after a pull it goes back to 44mb. Thats a big leak and maybe has to do with phone overheating. Either way, both problems are super annoying
Offline  
Old 12-03-2008, 09:52 PM   #18 (permalink)
BBF Moderator
 
rachamphetamine's Avatar
 
Join Date: Mar 2008
Model: --
PIN: E SOL
Carrier: VZW
Posts: 3,117
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Yeah, I posted about that same leak issue. It's driving me a little nuts but I'll deal with it until the next update by doing battery pulls.

And good to know the warming action while charging isn't merely an oddity. My phone also does get warm while being used - I was on a 45 minute call with my mom early and my phone was warm by the end.
Offline  
Old 12-03-2008, 09:54 PM   #19 (permalink)
B~B
New Member
 
Join Date: Feb 2005
Model: 9530
Carrier: Vzw
Posts: 10
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

i noticed the phone does NOT get warm when using the usb plug connected to my computer for trickle charging. however it did get much warmer to the touch when using the wall charger. i didn't notice my curve ever getting this warm when charging.
Offline  
Old 12-04-2008, 11:35 PM   #20 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: Dec 2007
Model: 9530
PIN: n/a
Carrier: verizon
Posts: 331
Post Thanks: 0
Thanked 0 Times in 0 Posts
Lightbulb Phone Heating

If you stop and think about it, heating is not unreasonable. The Storm has three transmitters, three receivers, a cpu, video controller, audio amplifier memory , etc. all these things throw off heat. I took a trip on Monday using the phone, bluetooth and gps simultaneously and it got hot. Connecting to the car charger made it hotter. So, heating has a lot to do with the load you are running. Also, have unused software running in background makes the situation worse. 73
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.