I am not sure if is okay to link to another BB forum, but there is an alternative to fixing the screen clicking that does not involve inserting a business card or paper into the BB and it seems to be more of a permanent fix. Check it out here:

Screen Click Problem fixed using a different method. - BlackBerry Forums at CrackBerry.com

Mods...If this is not allowed please let me know and I won't do it again. Thanks.

Can anybody post pictures of this being done.

Mod: this should be a sticky!
No, wait, this should have its own forum!

No, wait : RIM, this should have its own website!!!
This tweak will save this entire product!!

--bg

I have done this fix. This is the problem with the phone not clicking. Do it and stop calling for replacements.

Wirelessly posted

I too tried this. I was not having problems like some others but wow. Its like a whole new phone

Ok, so I had done the paper trick, just to make clicking, especially on the "A" side of the keyboard better. I used two cut pieces of my business card. No folding as it was too thick.

HOWEVER, I just tried the screw adjustment and am impressed with the results. So impressed that I took the time to pull out my camera an take these pictures to help future readers.

I hope they help.

I had bought my Torx to change the keypad of my 8830 as the VZW default blue on silver was annoying... that is another part of the forum though.

I got the Torx at Home Depot for something around $9. It is a nice little tool with T4-T10. I found, unlike other posters that I needed T7. It was the best fit IMHO.

All the other posts explain what to do, lift the sticker, I too only had only one sticker. I lifted it with a straight pin, in fact I did not "remove" it, I just loosened it so I could get the torx under it. I made one complete turn on each of them and am, as noted, delighted with the results.

Again, I hope the photos help.

Thanks for the pictures.

MrMartyMac,

I'm currently doing the business card trick (2 over the battery), but I did use a needle to lift the edge of that sticker up to make sure I could do that hack as well.

My question is, do you think that the keyboard feels better by backing out the screws 3/4 - 1 turn vs the card? Obviously, it gives "infinite" adjustment vs the business card trick.

Just seems like some poster at Crackberry don't like having to put cards in the back of their unit. I could care less about that fact. If you feel that it's better than the card or have any other observations, I'd be interesting in hearing them.

Thanks again for the nice writeup and pics.

Stig

Stig,

I would say that the method related to the screws is at least as good as, if not better than the cards.

While I tend to agree that either will do, I also have "some" concern (read, not losing sleep over it, but a little concern) that the cards will casue something to flex and over time, the efficacy of the trick may diminish. Then what to we do? Add a third card? I am currently in favor of the screw adjustment over the cards.

Lastly, I suspect, based on all the postings here and elsewhere that the purpose of these screws is specifically related to adjusting the "click-ability" of the screen and there for prefer the presumably "RIM Approved" (again... my ASSUMPTION) method, vs. the paper/business card approach.

To those who expressed thanks for the photos, it is my pleasure to contribute.

With regards,
MrMartyMac.

Thanks Marty for the response. I also doubt that the cards will create any long term issues. To me, it looks like the battery is actually lower then the rest of the Storm internals. This is true especially through the center area as my battery has a raised edge all around the outside.

That said, I will pick up a smaller torx set tomorrow and give it a try at 3/4 to 1 full turn. I've read where some people have had SIM card issues, but it appears they might have got a little overzealous with the adjustment.

Thanks again.

Just to follow up... after a day of use I can say this is really much better than the card trick. IMHO.

I also believe this is a much better fix long term than the paper trick. The first is a FIX and the second is just a TRICK!!!

i agree with mrmarty that a T7 is the right size. i used a t6 based on what i had read before, and it worked, but it was a little loose in the screws. a t7 would have been perfect.

anyway, i thought a full turn was too much. indeed, the right torx at a full turn felt like it lost its "bite" altogether, so i settled on 3/4 turn and it seems to have worked quite well.

I agree with Byproxy. I tried it tonight and it seems like one turn is a little too much for me so I settled on 3/4 for both, give or take.

I noticed that the labeled screw seemed to control more of the hard button side of the screen.

3/4 turn really helped the phone have a better feel. I have a replacement coming Wednesday since my Verizon guy said the keys felt a little soft in one corner and said it was worth a try. It will have to really perform to be better than this one does now.

I did this trick about 4 days ago. Everything has been good, until this morning, I found the screen wasn't clicking at all, until I took off the battery cover, and pressed on the battery. Anybody has had this happen (I did a full turn on the screws).

A T7 is right. ..But before I touch the screws ... 3/4 to 1 turn WHICH direction ... counter clock or clock????

Counter clockwise if your screen doesn't click well in the corners. The thought is that the screws were over torqued creating this issue.

for those who have more patience than i... i might even suggest starting with a 1/4 turn, then play with phone for a day or so... then if not enough, another 1/4 turn... etc.

i think the idea here would be to loosen the screws as little as possible to get the desired result.

mine's working great at 3/4 turn after a couple days, but with this in mind i'm actually considering tightening back down to 1/2 turn to see if that might provide the same level of satisfaction.

My keyboard was decent and not worth the hassle of getting a replacement and having to give everyone a new PIN. I did do this to tweak the keyboard and it worked very well. Did one full turn counterclockwise. Now it's perfect. Don't loosen too much or your keyboard will be unclickable. I have that same Kobalt screwdriver but in standard phillips/flathead set up. The smallest flathead works fine.

I did tear up my sticker on the second adjustment but reading that some people didn't have the sticker in the first place makes me not too concerned about it.

I just spent some time playing with these screws. Turning them out... turning them in. I found that if I turned them out more than 1.5 turns my screen became un-click-able. I settled on about .75 on the sticker-side screw and .90 on the other. The non-sticker side screw is where my left-handed hold places the space bar (I like to hit the hard buttons with my left thumb). On a side note, when my phone was new the latches that hold the back on were tight, and didn't seem to latch all the way. Now they are slightly looser (with no rattle) and close all the way with no effort.

I played with the paper trick for a half hour before finding this thread. IMHO the screw fix feels WAY better than the paper fix.

This fix saved my Storm for me. I was well on my way back to my Curve! The A button (and others on the left side of the screen while in landscape) was just to hard to push. Sometimes it did not even push at all. I did the biz card trick as well and that was a great little short term work around. This, however, has been the single best trick/tweak I have found for the Storm. 3/4 turn on both and I could not be happier!

If RIM could get this adjustment made at the assembly line, they would save a lot of returns and up set customers!

Saved my storm too ..

This has been working for since it was posted. The "A" button side is perfect,.......but the only thing is, the p side is less click able like it feels less poppy, if I may. Any better fix for that side?

Count me in as one of the "screw-turners." Didn't notice any difference going with 1/4 turn at a time, until I got to a full turn's worth -- then POW! The "perfect Storm"....
The screen did feel a bit "loose" at first, but my typing speed and precision on the "a" and "space" keys in LS mode quickly made me forget about the looseness...

I foolishly tried this with a flat head screw driver and couldn't really tell when I was actually turning the screws...now I feel like I have it totally out of whack and am not sure where I began... The screen seems way too shaky now and I can't even tell whether a clockwise turn tightens it or loosens it or if a counter clockwise turn tightens or loosens it. Any advice?

The best advice might be to get to a Lowe's and drop 5.98 plus tax on a precision set of torx screwdrivers. For right now though, tightening something will always be CLOCKWISE and loosening will always be COUNTER-CLOCKWISE. So my advice is to tighten the screws (clockwise) until they are fairly tight (DO NOT overtighten!) and then begin the backing-off procedure of turning the screws to loosen them (ie, counterclockwise) about 1/4 turn each, then try typing on the screen unitl you're comfortable with the results. Most people here have been good with 3/4 to onefull turn per screw.

Good luck!

you could always screw the screws back in until they feel snug, and then back them out again a little at a time. I did this several times on mine before I got it exactly how I wanted it.

One tip is to adjust each screw individually a little at a time and then click around on the screen to feel the difference in the adjustment you just made. You'll soon figure out which areas of the screen each of the screws affects and will be able to get it just how you like it.

I just took a business card and ripped it in 4ths... I think took the two of the 4ths and put them on top of each other and put them between the phone and the battery and feels much better

So what is that sticker REALLY for?

Ok thanks for the replies - they are very helpful. Perhaps it is time to buy a time screwdriver.

let's see... well, it has a minus sign on it, so maybe if you go out of town and forget your charger and your Storm runs out of juice, you can hook some jumper cables up to it (the screw with the sticker would obviously be the ground) and have that baby amped back up in no time! ;)

That's pretty neat. I'll have to keep this in mind though right now I have absolutely no problems clicking on my Storm's keyboard with any of the buttons. I never used the card trick or anything. It was straight out of the box.

This fix is an absolute must. The advice given by Ronx is right on. Spend some time and methodically adjust the screws in small increments until the feel is just right. This easily doubled my typing speed.

If you do this and you have already adjusted the Screen/Keyboard controls in Options, you may want to revisit those settings. I found it to be a lot more sensitive and backed down the sensitivity a bit. Again, you have to play with it to get it just right. Make sure you write down these settings and the screw settings so that if you have to change phones, you won't havew to go through the whole process. 73

I think the red dot label looks like a "Do Not Enter" roadsign. It probably means that the left screw is user adjustable and the right screw is not. But that's just a guess on my part.

A quick question as this thread is about a month old now. Have any of you had to go back and "tweak" or re-set the Torx screw tension after 3 or 4 weeks of typing following this fix? I'm wondering if by loosening the screws they have the tendency to "creep" or loosen up thereafter on their own?

I know it's comparing apples to oranges but on my motorcycles once I have a bolt under tension where I want its adjustment to stay (retractable foot pegs or something), I'll add a drop of Lock-Tite to the bolt threads to keep that "setting". If there is some tendency for these Torx screws to back out further after loosening them on the Storm, might this help?

If they seem to be staying put, then it's a non-issue.

To the OP: a picture is worth a 1000 words. Thanks for the post!

They need about 100 tweaks to ensnarl the heavy emailer....
IM just waiting to unlock mine...make sure it works...and then go back to my 8830...

Winner!

T6 here, T7 too big.

I was wondering the same thing. That being said, though, I can't wait to try this!!!

After using this modification, I stumbled across another one that made more sense, which did not require the screws to be loosened. I posted it about a week or so ago. Link below...

http://www.blackberryforums.com/gene...creen-fix.html