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Old 12-05-2008, 06:36 PM   #1 (permalink)
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Default My Storm died today...big frickin' deal...

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I've been lurking here reading everything I could about my Storm and have been feeling fortunate that mine has not exhibited any of the problems that others have with theirs until yesterday. My touch screen began to be unresponsive and the paper trick did nothing for me. Eventually, its only ability was to make calls. Anyway, that's not really my concern. I called Verizon and they were very good about shipping a replacement and it was actually shipped within two hours. The reason for my above title is that, in the interim, I reactivated my Curve and found that it was so refreshing to have it back in my hands. The keyboard always functions and feels so good. After no more than a few minutes, my typing was back to its original speed and accuracy. What a dilemna...my replacement Storm will be here Tuesday. I may not bother activating it. Love that Word Mole, though...
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Old 12-05-2008, 06:41 PM   #2 (permalink)
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the storm will far surpase the curve it just needs time.. you will love it after a few more software updates and imo i love this process of finding the little qwerks and trying to fix them...
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Old 12-05-2008, 09:26 PM   #3 (permalink)
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Don't get me wrong. I know that there a lot of very admirable qualities about the Storm; however, it is not appropriate for a company to release a product and expect the consumers to become their beta testers.
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Old 12-05-2008, 09:29 PM   #4 (permalink)
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That's business, like it or not.
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Old 12-05-2008, 09:49 PM   #5 (permalink)
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It is poor business; would you be ok with a company manufacturing child car seats with known defects? I realize that the two products are not directly comparable, but the consumer still pays for a product that is far less than acceptable.
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Old 12-05-2008, 10:01 PM   #6 (permalink)
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Quote:
Originally Posted by Puggo View Post
It is poor business; would you be ok with a company manufacturing child car seats with known defects? I realize that the two products are not directly comparable, but the consumer still pays for a product that is far less than acceptable.
I agree with you. The problem is that RIM is just overextended. Too many device releases within a short amount of time. In addition, they had to work with big red. Ouch.... RIM could not wait much longer to release this device because the iPhone is gaining market share like crazy and consumers would have ran out of patience. Timing is everything.

Last edited by Keycode : 12-05-2008 at 11:53 PM.
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Old 12-05-2008, 10:23 PM   #7 (permalink)
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I understand the economics involved; it's just a bit frustrating. I'm just glad I had my Curve waiting in the wings and ready to take its place again. I'm glad I didn't Ebay it. I look forward to my replacement Storm.
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Old 12-06-2008, 02:12 AM   #8 (permalink)
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I often miss my Curve as well. I did however Craigslist mine several months ago. The storm is growing on me, just not quite the same.
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Old 12-06-2008, 08:08 AM   #9 (permalink)
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Wirelessly posted (bb8320TMO)

In the IT world the best way to improve a product is to field it. If you don't you are going to lose market share.
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Old 12-06-2008, 11:18 PM   #10 (permalink)
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Quote:
Originally Posted by Puggo View Post
Don't get me wrong. I know that there a lot of very admirable qualities about the Storm; however, it is not appropriate for a company to release a product and expect the consumers to become their beta testers.
How do you think Bill G made all his money with Windoze?
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Old 12-10-2008, 06:14 PM   #11 (permalink)
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Ok; I got my replacement Storm yesterday and got it activated and updated. It works reasonably well, but I don't think that the .75 software made a huge difference. I like the phone a lot, but I am an internet junky and so I am sold on the phone primarily for its surfing abilities. Oh, yes. Word Mole...I missed you.
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Old 12-10-2008, 06:46 PM   #12 (permalink)
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i don't know what the deal is... i remember when the iphone came out sooo many people had activating, application, and syncing problems. iphone 3g release wasn't much better and in the 18 months apple has been selling it, it still has a gang of problems making the phone pretty useless to those who don't know what they're doin (which is most people). neither phone is perfect or will ever be, my berry really does keep me connect and verizon is the best service on the west coast
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Old 12-10-2008, 08:56 PM   #13 (permalink)
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After having this device following longtime blackberry support I just keep asking myself "What the hell were they thinking?". I felt like I was holding an iClone the whole time. Blackberry made an attempt to innovate (credit there) but this is not the right direction for them. IMO (of course). ;)
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