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Old 12-06-2008, 06:20 PM   #1 (permalink)
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Default Phone no show contact when in lock

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So I noticed that when my phone is in sleep/lock mode and I receive a call, it does not show the contact information. It only shows the phone number. With this, it doesn't even ring the custom tone I set for the person who is calling.

What to do to fix this?
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Old 12-06-2008, 06:27 PM   #2 (permalink)
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Sounds like you have your address book protected.

Go to Options > Security Options > General Settings. Set Include Contacts to No
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Old 12-06-2008, 06:28 PM   #3 (permalink)
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This is a BB security feature. There is no fix. When your BB is locked its for security reasons to now show the name of the caller to protect their identity just in case someone steals your phone.
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Old 12-06-2008, 06:36 PM   #4 (permalink)
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Quote:
Originally Posted by svclee View Post
This is a BB security feature. There is no fix. When your BB is locked its for security reasons to now show the name of the caller to protect their identity just in case someone steals your phone.
The fix is in post #2
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Old 12-06-2008, 07:14 PM   #5 (permalink)
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Thanks!
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