OK, I boxed my Storm up, reprovisioned my 8830 but I haven't shipped my Storm back yet. Should I reactivate it, update OS and give it another try?

Yup

If I were you I would give it a second chance, they just rolled out a new O.S. that is SOMEWHAT better its not 100% better but alot better then before, Camera lag still sucks and very frustrating and keyboard popping up whenever not needed is happening a little and very frustrating as well. Thats my 2 biggest problems I am having everything else is pretty good. Also having profile issues and ringer issues.

Alright, I'll call Verizon tomorrow and reactivate it, download the new OS and give it a second chance. I can download the new OS OTA, correct?

From what I'm seeing on here yea, its under the Wireless Upgrade option I suppose.

OK, thanks!

It is a night and day difference.

I agree, the OS update is huge ... I am loving my device much more with it.

Great! Thanks!

I installed the beta not expecting a change and was shocked at the improvements.

Did you update OTA? Or through BlackBerry® Software Updates

Just download it from that link and install it to your PC.

Then go to c:\program files\common files\research in motion\apploader and double click on "Loader.exe."

Simple.

Got it! Thanks!

I downloaded mine OTA .. Was pretty neat to watch!

Yeah... definitely give the update a try before sending it away... it's like having a whole new phone.

i'm not an owner, but did have a shot at holding and looking over an unpowered storm @ a verizon store. before then, i assumed, based on what i read, that the touch screen/press screen was more substantial....kind of like Alpine's touch screen technology - where the small portion of the screen you touch with your fingers will curve down and 'click', so that you feel as though you're touching those pixels.

but when i tried it, disappointed to see the whole display is like a table on a pivot.
it's only a slight evolution to the iphone screen, not really a revolution to touch screens.

i guess for the money, you won't hurt too badly giving it another try....but for me, even the ipod touch didn't do much to dazzle...so i sold the one i bought.

but if you wait another year, it's going to get much better....

Several things:

1. The keyboard is so very different that it takes quite a while to get used to unless you are proficient at texting with your thumbs. I have been using my Stor for just over a week, I never did the "thumb thing" and I am almost back to the typing speed I had before.

2. You must update to at least the .75 OS version.

3. The 9530 is fundamentally a great platform, but due to the total redesign in interface, it will take some time for it to mature. The features are great. I depend heavily on mine for business and I am surviving the transition with relatively few scars.

4. Expect some problems with 3rd party software. I use a lot of 3rd party software. Most of the vendors have been great and have provided superb support. A couple are indifferent or arrogant but that is to be expected. I have dumped their software and found replacements.

I was unsure for the first couple of days, but I have come to love this device. 73

Tell us how you feel about it now. Is it any better?

Before the OS upgrade, I was a little frustrated with the device, but having used about enough blackberries in my life...(957, 6700, 7250, 7105, 8703e, 8130, 8330, 8830) I've grown to have trust in RIM so I decided to keep it. After updating, there was definitely a HUGE difference.

The screen transitions were almost within one second, if not less. The camera was much faster, the calls were muted for me anymore. It was great.

Hope you gave it a shot.

You should have never boxed it back up in the first place.

Agreed! Has it's quirks but still a fan. I am sure the next OS release will be even better.