BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 12-08-2008, 12:00 PM   #1 (permalink)
Thumbs Must Hurt
 
Join Date: Jul 2007
Location: NJ
Model: 9530
OS: 4.7.0.75
Carrier: Verizon
Posts: 181
Post Thanks: 0
Thanked 0 Times in 0 Posts
Post "error backing up database"

Please Login to Remove!

why do i get this message whenever i try to back up using DM?? btw for what its worth I can do a backup at home on that pc (which is slower and much older)
Offline  
Old 12-08-2008, 12:05 PM   #2 (permalink)
Talking BlackBerry Encyclopedia
 
chrisb3's Avatar
 
Join Date: May 2007
Location: Brooklyn, NY
Model: 9530
OS: 4.7.0.151
PIN: 3048984C
Carrier: Verizon
Posts: 247
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Try running memory cleaner and then try to back up with DM again.
Offline  
Old 12-08-2008, 12:34 PM   #3 (permalink)
Knows Where the Search Button Is
 
Join Date: Nov 2007
Model: 9530
Carrier: Verizon
Posts: 20
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

i had the same problem, it's likely some cache files in your browser. go into browser options > cache operations and delete all three. then try the backup.
Offline  
Old 12-08-2008, 02:41 PM   #4 (permalink)
Knows Where the Search Button Is
 
drewhazard's Avatar
 
Join Date: Jun 2007
Location: SF Bay Area
Model: Storm
PIN: N/A
Carrier: Verizon
Posts: 15
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Same problem here... was a problem with my browser cache... only had to clear "pushed content"... worked fine then...
__________________
_____________________________________________

In God we trust... all others bring data.
Offline  
Old 12-08-2008, 02:45 PM   #5 (permalink)
Thumbs Must Hurt
 
Join Date: Jul 2007
Location: NJ
Model: 9530
OS: 4.7.0.75
Carrier: Verizon
Posts: 181
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default pushed content????

what do you mean cleared your pushed content?? i still cannot get it to back up even on home pc now
Offline  
Old 12-08-2008, 03:20 PM   #6 (permalink)
Thumbs Must Hurt
 
Join Date: Jul 2007
Location: NJ
Model: 9530
OS: 4.7.0.75
Carrier: Verizon
Posts: 181
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

clearing browser cache and whatnot did it, THANKS GUYS!!!
Offline  
Old 12-27-2008, 04:30 PM   #7 (permalink)
Thumbs Must Hurt
 
Join Date: Jul 2007
Location: NJ
Model: 9530
OS: 4.7.0.75
Carrier: Verizon
Posts: 181
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

getting same message again, anyone know why? clearing browser cache isnt getting it done.
Offline  
Old 12-27-2008, 04:40 PM   #8 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: i5s
Carrier: AT&T
Posts: 27,798
Post Thanks: 33
Thanked 441 Times in 381 Posts
Default

Go into the Advanced option on Backup/Restore.

Select "Browser Data Cache" and press the Clear button.

Then try the backup.
Offline  
Old 12-27-2008, 08:39 PM   #9 (permalink)
Knows Where the Search Button Is
 
Join Date: Nov 2008
Model: 9530
PIN: N/A
Carrier: VZW
Posts: 45
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by NJBlackBerry View Post
Go into the Advanced option on Backup/Restore.

Select "Browser Data Cache" and press the Clear button.

Then try the backup.
99% of the time this is the issuse
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.