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-   -   Messages Icon and Email Annoyance (http://www.blackberryforums.com/general-9500-series-discussion-storm/164121-messages-icon-email-annoyance.html)

Egan 12-08-2008 08:37 PM

Messages Icon and Email Annoyance
 
I'm new to the BB world, coming over from a GoodLink'd Blackjack.

The Verizon rep was kind enough to setup my Yahoo email account with a separate icon on the home screen. However, my work email just dumps into the Messages icon (using BES to push my email). That would be fine, except that my Yahoo mail also gets dumped in here, along with missed calls. For me, this is really annoying as I'd like to keep the two inboxes separate.

Is there any way to keep the Yahoo emails out of my Messages and/or setup a separate icon for my work email? Or is this just one of those things you have to deal with having a Blackberry?

Rustproofcorn 12-08-2008 08:41 PM

you can have a seperate icon for the work email
it is prolly hid right now

jsconyers 12-08-2008 08:41 PM

Check this out, it may help. BES Users FAQ - BlackBerryFAQ

jgb@etree 12-08-2008 08:44 PM

jsconyers posted the 'fix' above, but it must be applied at the server, and the setting affects all users.

To get your calls out of the message list, goto your Phone options, select call logging and set it to none.

Egan 12-09-2008 09:30 AM

Quote:

Originally Posted by jgb@etree (Post 1201854)
jsconyers posted the 'fix' above, but it must be applied at the server, and the setting affects all users.

To get your calls out of the message list, goto your Phone options, select call logging and set it to none.

He linked me to the empower software (I can't post the direct link).

It appears to be specific to the phone. If it is indeed server wide, that probably won't fly. :(

Thanks for the tip on the calls...

jsconyers 12-09-2008 09:32 AM

Empower is device specific. Not server related.

Neurobit 12-09-2008 09:43 AM

You don't need to buy any third party software.

Here's the fix (thanks for Kormac for posting this in another thread):

This can be enabled on your BES. It affects all users, so talk to your BES admin. It requires BES 4.1.5+.

Check out RIM's documentation here: Turn on or turn off the Enterprise-Only Message Application icon in BlackBerry Enterprise Server software version 4.1.5

Also note that by default the icon is labeled "Desktop" (what a horrible default name RIM) - unless you go into Desktop Manger and change the name (Desktop Manager -> Email Settings -> Advanced, "Message service display name").

You can change it for all users on the BES by updating the Userconfig table in the BESMgmt database directly (the column name is "ServiceBookName"). I haven't seen this recommended by RIM, but I've had no issues changing it. YMMV.

You will need to resend the BES service books for the change to take effect.



* I have implemented this in our enterprise and it works as advertised.

Thanks,
Paul


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