BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 12-08-2008, 08:37 PM   #1 (permalink)
New Member
 
Egan's Avatar
 
Join Date: Dec 2008
Location: Granite Bay, Kalifornia
Model: 9530
PIN: N/A
Carrier: Verizon
Posts: 10
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Messages Icon and Email Annoyance

Please Login to Remove!

I'm new to the BB world, coming over from a GoodLink'd Blackjack.

The Verizon rep was kind enough to setup my Yahoo email account with a separate icon on the home screen. However, my work email just dumps into the Messages icon (using BES to push my email). That would be fine, except that my Yahoo mail also gets dumped in here, along with missed calls. For me, this is really annoying as I'd like to keep the two inboxes separate.

Is there any way to keep the Yahoo emails out of my Messages and/or setup a separate icon for my work email? Or is this just one of those things you have to deal with having a Blackberry?
Offline  
Old 12-08-2008, 08:41 PM   #2 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: Nov 2008
Model: 9530
PIN: N/A
Carrier: verizon
Posts: 265
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

you can have a seperate icon for the work email
it is prolly hid right now
Offline  
Old 12-08-2008, 08:41 PM   #3 (permalink)
New Member
 
jsconyers's Avatar
 
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,069
Post Thanks: 138
Thanked 139 Times in 120 Posts
Default

Check this out, it may help. BES Users FAQ - BlackBerryFAQ
Offline  
Old 12-08-2008, 08:44 PM   #4 (permalink)
CrackBerry Addict
 
Join Date: Oct 2006
Location: Fairfield, CT
Model: 9930
OS: 7.1.0.755
Carrier: VZW
Posts: 618
Post Thanks: 0
Thanked 3 Times in 3 Posts
Default

jsconyers posted the 'fix' above, but it must be applied at the server, and the setting affects all users.

To get your calls out of the message list, goto your Phone options, select call logging and set it to none.
__________________
BB devices I've owned: 957 : 7750 : 7250 : 8703e : 8830 : 9530 : 9630 : 9650 : 9930 : 64GB PB

BES 5.0.4 ~ BES 10.1
Offline  
Old 12-09-2008, 09:30 AM   #5 (permalink)
New Member
 
Egan's Avatar
 
Join Date: Dec 2008
Location: Granite Bay, Kalifornia
Model: 9530
PIN: N/A
Carrier: Verizon
Posts: 10
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by jgb@etree View Post
jsconyers posted the 'fix' above, but it must be applied at the server, and the setting affects all users.

To get your calls out of the message list, goto your Phone options, select call logging and set it to none.
He linked me to the empower software (I can't post the direct link).

It appears to be specific to the phone. If it is indeed server wide, that probably won't fly. :(

Thanks for the tip on the calls...
Offline  
Old 12-09-2008, 09:32 AM   #6 (permalink)
New Member
 
jsconyers's Avatar
 
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,069
Post Thanks: 138
Thanked 139 Times in 120 Posts
Default

Empower is device specific. Not server related.
Offline  
Old 12-09-2008, 09:43 AM   #7 (permalink)
Thumbs Must Hurt
 
Neurobit's Avatar
 
Join Date: Dec 2008
Location: Houston, TX
Model: 9530
OS: 4.7.0.109
PIN: N/A
Carrier: Verizon
Posts: 60
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

You don't need to buy any third party software.

Here's the fix (thanks for Kormac for posting this in another thread):

This can be enabled on your BES. It affects all users, so talk to your BES admin. It requires BES 4.1.5+.

Check out RIM's documentation here: Turn on or turn off the Enterprise-Only Message Application icon in BlackBerry Enterprise Server software version 4.1.5

Also note that by default the icon is labeled "Desktop" (what a horrible default name RIM) - unless you go into Desktop Manger and change the name (Desktop Manager -> Email Settings -> Advanced, "Message service display name").

You can change it for all users on the BES by updating the Userconfig table in the BESMgmt database directly (the column name is "ServiceBookName"). I haven't seen this recommended by RIM, but I've had no issues changing it. YMMV.

You will need to resend the BES service books for the change to take effect.



* I have implemented this in our enterprise and it works as advertised.

Thanks,
Paul
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.