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Old 12-10-2008, 09:43 PM   #1 (permalink)
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Default Hardware problem or Software problem?

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This is third time my storm did this and not responsive. have to pull battery.

using .76
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Old 12-11-2008, 08:57 AM   #2 (permalink)
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Definitely a hardware issue.
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Old 12-11-2008, 09:11 AM   #3 (permalink)
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Absolutely - get a replacement.
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Old 12-11-2008, 09:54 AM   #4 (permalink)
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shoot. i thought someone was gonna say that. i really have no other problems with this phone and was not planning on exchanging.
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Old 12-11-2008, 09:56 AM   #5 (permalink)
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how do i explain problem to them. they are not the most understanding if you know what i mean. they will tell me its a software problem especially if it happens randomly and will not happen while i show to them
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Old 12-11-2008, 11:00 AM   #6 (permalink)
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It's a software issue! ... I have had it happen on both of my storms, it normally goes away when you tap the call button.
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