Starting this weekend I've noticed that my e-mails aren't coming through regularly like they used to.
They are lagging a wholle lot to say the least, last night like 30 e-mails came flodding in all at once, I guess from it catching up.
Today I get to work and I'm checking my e-mail and I dont have any messages on my phone from last night to today.
Meaning that my phone isn't reciving any of my e-mails anymore.
I went into my e-mail seeings on the VZW BIS page or wahtever, and my two e-mail addresses appear there just fine and seem to have correct settings
I checked data outages in the area and there aren't any listed.
I'm currently in Queens NYC.
can anyone give me any help??? should I be going to the verizon store and seeing if they can do anything for me? I needed my phone to be operational today beacuse I'll be out of the office most of the day and i need my e-mails.
OK ... I was having the same problem! Called tech support 5 times! Was told I needed a hard reset! (This is the solution for every tech who doesn't know how to really solve the problem!) I refused! Finally today I got a young lady who knew exactly what the problem was! It was it outlook!!
On Outlook go to Tools>Accounts>double click the e-mail account>more settings>advanced>highlight the box leave the message on server>10 days
What is happening is the server is deleting the mail before blackberry can send it to the Storm!
It is not a Verizon or Storm issue. It is Outlok!!! Wow another problem solved!
This forum has helped me so much!! I hope this time I am helping someone!!