12-17-2008, 05:27 PM
Thumbs Must Hurt
Join Date: Nov 2008
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It sounds like you have 2 profiles set up on your device and one of them isn't part of the sync process.
I'm sorry I don't have a certain answer for you as to removing the unwanted one. I would check the Service Books and see if there is an entry for "default" with a CID of CICAL.
This is in Options->Advanced Options->Service Books.
If you can find it, delete it. Make a backup of your phone first if you're worried about losing valid information.
To delete it, highlight it in the Service Book Screen, hit the BlackBerry Button to bring up options, you can then click Delete to remove it.