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Old 12-26-2008, 06:22 PM   #1 (permalink)
Thumbs Must Hurt
 
Join Date: Jul 2008
Location: Houston
Model: 9530
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Default Weird bug in .75 I think I have found - Help

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Hey everyone, I don't post much, but I browse all the time.

Let me give you some background on my problem.

I am on my corporate BES server, and I also have my GMail coming through on BIS. All my messages come into my Messages folder (instant messaging, bes e-mail, and bis e-mail). I have the Gmail inbox hidden, since it already shows up in the Messages folder.

I am unable to reply to my GMail messages from the Messages Folder. Any message that comes to my Gmail, I click reply and type out my message, and when I go to send it, it defaults to SAVE DRAFT, there is not a SEND button anywhere in the menu. I can forward the message using Gmail with no problem; I can also compose a Gmail message and send it with no problem...but when I reply to a message, the send button is nowhere to be found. It has done this ever since I upgraded to .75. If I go into my hidden Gmail inbox, I can reply to them in there with no problems. It is really weird, I've checked all my settings and everything is normal.

Anyone have any idea of what is going on? Is it just a bug. Has anyone reproduced this problem? I forgot to mention I can reply to my BES messages with no problems in the Messages folder too.

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Old 12-26-2008, 06:28 PM   #2 (permalink)
Thumbs Must Hurt
 
Join Date: Jul 2008
Location: Houston
Model: 9530
OS: 4.7.0.99
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Carrier: Verizon Wireless
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I found this thread, I think it may be the same problem.
BES and BIS email trouble
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Old 12-26-2008, 06:37 PM   #3 (permalink)
Thumbs Must Hurt
 
Join Date: Jul 2008
Location: Houston
Model: 9530
OS: 4.7.0.99
PIN: N/A
Carrier: Verizon Wireless
Posts: 61
Post Thanks: 0
Thanked 0 Times in 0 Posts
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Fixed it..Went to --> Setup Wizard --> E-mail Setup --> Service Books --> Resend service books

It works now, but I still can't reply to the prior emails that are on my device that were sent to me when I had the "corrupt" service books. Oh well.
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