BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 12-31-2008, 07:52 PM   #1 (permalink)
Knows Where the Search Button Is
 
Join Date: Dec 2008
Model: 9530
PIN: N/A
Carrier: Tmobile
Posts: 22
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Top part of touch screen not Functioning after Zagg Application

Please Login to Remove!

Well, this phone has been a nightmare!!! I got the phone back tonight it looks to be working fine used it was great!!! Then I decided to add the Zagg screen protector. What a piece of JUNK for $21. I put it on as described, then the touch screen became all messed up nothing worked with the touch, the manual said nothing about let phone sit for XX hours before further use. In turn i try using the phone after applying well nonthing via touch works and if it does its inaccurate as hell!! So i then proceed to remove this ZAGG, and now touch works great but the touch at the very top of the screen is not working, (A, Q and the SYM) Buttons are not presable when phone is put into landscape. They worked before I applied this Zagg product. The Zagg did have excess fluid which i whipped off, but it is claimed it will not hurt the phone. Well now the top of the touch screen doesnt function what gives!!!!!!!!!!! Man I feel all i ask for is help but once again some advice on resting the touch screen and calibrating
Offline  
Old 12-31-2008, 08:00 PM   #2 (permalink)
BBF Moderator
 
rachamphetamine's Avatar
 
Join Date: Mar 2008
Model: --
PIN: E SOL
Carrier: VZW
Posts: 3,117
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I have not heard of any way to reset or calibrate the touch screen yet on the Storm, unfortunately.
Offline  
Old 12-31-2008, 08:11 PM   #3 (permalink)
Knows Where the Search Button Is
 
Join Date: Nov 2008
Model: Storm
Carrier: Verizon
Posts: 46
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

The manual on my Zagg screen protector specifically stressed not to turn on the phone for at least 12-24 hours. I'm not sure what you're reading.

BTW I have the Zagg screen protector on mine and everything works perfectly.
Offline  
Old 12-31-2008, 08:14 PM   #4 (permalink)
Knows Where the Search Button Is
 
Join Date: Dec 2008
Model: 9530
PIN: N/A
Carrier: Tmobile
Posts: 22
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

"We Suggest" it doesnt say you need to leave the phone to sit overnight, I am looking at the box right now!! Thats like saying we suggest to change your oil at ever 5000 miles
Offline  
Old 12-31-2008, 08:17 PM   #5 (permalink)
Knows Where the Search Button Is
 
Join Date: Nov 2008
Model: Storm
Carrier: Verizon
Posts: 46
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

It's pretty common sense to let it liquids dry off of an electronic device before you turn it back on.

Nevertheless, you obviously see the consequences.
Offline  
Old 12-31-2008, 08:18 PM   #6 (permalink)
Thumbs Must Hurt
 
HiRoll3r's Avatar
 
Join Date: Mar 2005
Location: Bay Area, CA
Model: 9530
OS: latest
Carrier: VZW
Posts: 81
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Hmm. You sure this had nothing to do with your previous incedent?

So I Dropped my Storm in a Glass of Water
__________________
7100t > HTC Wizard > HTC Cheetah > HTC Hermes > 8830 > 8330 > 9530
Offline  
Old 12-31-2008, 08:20 PM   #7 (permalink)
BBF Moderator
 
rachamphetamine's Avatar
 
Join Date: Mar 2008
Model: --
PIN: E SOL
Carrier: VZW
Posts: 3,117
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Ah. I am more prone to believe it is water damage from the dunking in the water glass than from the Zagg shield.
Offline  
Old 12-31-2008, 08:32 PM   #8 (permalink)
Knows Where the Search Button Is
 
Join Date: Dec 2008
Model: 9530
PIN: N/A
Carrier: Tmobile
Posts: 22
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by vooboo13 View Post
It's pretty common sense to let it liquids dry off of an electronic device before you turn it back on.

Nevertheless, you obviously see the consequences.
You have to be kidding with that comment, LOL classic. A the vendor should not sell a product that can ruin or possibly mlfunction a product. Thats lawsuit liable because at no point do they say LET DRY and DO NOT TURN ON. It actually say let phone sit for 12 to 24 hours, it doesnt says do not leave phone on or product my harm phone when on WARNING!!! As for the previous incident no i checked the phone before taking it from them nd everything was fine i sent texts. It might be damp around the edge and that why, if i drag my finger over it works on the touch screen but if i lift and touch it doesnt work its clearly a calibration issue, or that Stupid Zagg made it dump and now it needs to dry out maybe. Regradless ZAGG is JUNK!!!! Again i whipped down absorbed fluid with a towel and did it with the battery out!
Offline  
Old 12-31-2008, 08:34 PM   #9 (permalink)
Knows Where the Search Button Is
 
Join Date: Dec 2008
Model: 9530
PIN: N/A
Carrier: Tmobile
Posts: 22
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by rachamphetamine View Post
Ah. I am more prone to believe it is water damage from the dunking in the water glass than from the Zagg shield.
What are you talking about, the SCREEN is LCD its Fully sealed!!! its not recognizing my touch!!! on that spot of the screen!! It works when i roll it over! Quote from what I would call a very Intelligent Member, "The screen is an LCD and that is fundamentally waterproof. The polarizers are usually bonded to the LCD, so that should preclude water getting between them and the display itself. "

Last edited by CIXELSID MBB : 12-31-2008 at 08:37 PM.
Offline  
Old 12-31-2008, 08:39 PM   #10 (permalink)
BBF Moderator
 
rachamphetamine's Avatar
 
Join Date: Mar 2008
Model: --
PIN: E SOL
Carrier: VZW
Posts: 3,117
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Just because the screen is sealed does not mean that some other hardware in the phone did not suffer water damage, despite having been cleaned out.

I would say take the Zagg screen off for now (if you haven't already) and see how the phone responds without it.
Offline  
Old 12-31-2008, 08:46 PM   #11 (permalink)
Knows Where the Search Button Is
 
Join Date: Dec 2008
Model: 9530
PIN: N/A
Carrier: Tmobile
Posts: 22
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by rachamphetamine View Post
Just because the screen is sealed does not mean that some other hardware in the phone did not suffer water damage, despite having been cleaned out.

I would say take the Zagg screen off for now (if you haven't already) and see how the phone responds without it.
Its off and as time is going by its getting better!!! Well I appologize to everyone if I come off as abrasive but its been a long week with this PHONE!!! Argghhhh Just aggrivated thats All I am going to put it away and log off the FORUM, but before I Do I want to say a toast, "To all my friends never above you, never below always beside you, I Wish you a HAPPY NEW YEAR! May the Storm live up to what it should be in 2009, CHEERS!!"
Offline  
Old 01-01-2009, 03:39 AM   #12 (permalink)
Thumbs Must Hurt
 
viet2100's Avatar
 
Join Date: Nov 2008
Location: Naples, FL
Model: 9530
OS: v4.7.0.90
PIN: N/A
Carrier: Verizon Wireless
Posts: 98
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I installed my shield on my replacement Storm last night, waited just an hour and it was OK. Just let the liquids dry and you're fine. Take your time and don't do it while the phone is on.
__________________
Blackberry 9530 Storm v4.7.0.90 (Platform 4.0.0.128)
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.