01-09-2009, 05:42 PM
Join Date: Oct 2006
Location: Fairfield, CT
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The only way to get around having your IT department send you a new enterprise activation password would be to do the upgrade via DM while you have a MAPI connection to your Exchange server (read: Have outlook open & connected).
Install the new OS, then open Outlook & ensure it's connected to Exchange. Then you'll launch DM. At the bottom of DM is should say:
Server Status: Connected
If you see that, it's time to connect you handheld & the upgrade process will begin. Leave the handheld connected after the upgrade completes, and within a minute or so, it'll start the enterprise activation. Leave your handheld connected until the activation is complete.
BB devices I've owned: 957 : 7750 : 7250 : 8703e : 8830 : 9530 : 9630 : 9650 : 9930 : 64GB PB
BES 5.0.4 ~ BES 10.1