02-03-2009, 02:59 PM
Join Date: Dec 2008
Location: Orlando, Florida
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| | Security Code Question
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When I purchased my current Storm, I activated the feature that requires you to enter a security code to access the Storm's functions.
Over the course of my use of the phone, it routinely bogged down and eventually the touch screen would not respond at all to thumbing. A battery pull would cure the problem however this issue reoccurred to the extent of numerous battery pulls daily.
Last weekend the phone became completely inoperable. After numerous pulls I was able to access the phone and on a whim, I deactivated the security code feature. The phone slowly became more functional however the edges of the screen were unresponsive. When I visited VZW the tech handled the phone and immediately processed a warranty claim for a new one, which should arrive shortly.
However, now my Storm is completely functional - even the edges of the screen. It actually is running better than ever.
Could it be there is a design flaw in the security software that causes a memory leak? Any ideas out there?