Originally Posted by ScottRPriester
I also think some of it has to do with how tolerant you are with issues. My camera and video have froze up from time to time, and last night while playing Word Mole, it froze for a bit, but it's no reason for me to take mine back and get a replacement.
Agreed. Sometimes mine freezes, but it usually unfreezes itself. If not, a battery pull is no big deal to me. Just the nature of the devices - my Curve also liked to freeze now and again, and my 8800 before that spontaneously rebooted itself into a mode where it wouldn't work, so I had to do battery pulls every few hours.
However, the dust under the screen would annoy me to death, so I don't really blame people for returning those... or the ones with hardware issues.