BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 02-04-2009, 07:34 AM   #1 (permalink)
Thumbs Must Hurt
 
Join Date: Jan 2009
Location: Virginia
Model: Storm
OS: 5.0.0.328
PIN: N/A
Carrier: Verizon
Posts: 92
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default OS vs Firmware vs Service Books

Please Login to Remove!

I need someone to learn me. When I connect to Blackberry Desktop Manager, I think the update feature allows me to update my firmware (on Blackberry Desktop Manager (it says I have currently at v4.7, indicated as bottom left). Is that correct?

In order to update my OS, I guess I need to go to either Blackberry or Verizon web page when updates are available. Correct?

As for service book updates, not sure how to go about getting the most up to date ones.

So far, my Storm has worked pretty well since I got it in mid December, altough I am still having to double, triple or quadruple click icons at times to get them to respond. I am hoping that the next official update will improve things.
Offline  
Old 02-04-2009, 08:26 AM   #2 (permalink)
New Member
 
jsconyers's Avatar
 
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,071
Post Thanks: 139
Thanked 140 Times in 121 Posts
Default

You're running DM version 4.7, that is correct. That will update your Desktop Manager client. Not the device OS.

To update the device OS, you would need to download and install the OS to your PC, Launch DM and select App Loader.

You can send the service books from your BIS account, register the host routing table, or you could call your carrier and have then resend them to you.

These links may be helpful:
How do I upgrade the OS on my BlackBerry? - BlackBerryFAQ
How do I resend my service books? - BlackBerryFAQ
Offline  
Old 02-04-2009, 10:43 AM   #3 (permalink)
Appleinator
 
Dubdub's Avatar
 
Join Date: Nov 2005
Location: New Hampshire
Model: App5
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,030
Post Thanks: 54
Thanked 782 Times in 742 Posts
Default

I think "firmware" is referring to the device OS.
__________________
-->>BB FAQ

-->>Stinsonddog's Tip Site!

-->>Twitter


If someone helps, tell them by clicking the Thanks button.!!
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.