Originally Posted by crackBerrybOb
Google Maps doesn't work for VZW Storm's. Google themselves have said don't expect a solution any time soon. Apparently there is in-fighting betwixt Google and VZW with the result being consumers loose.
To clarify, you can download and install Google Maps and it runs and works great. The only problem is you can't get a GPS signal in it. You will however get your approximate location (within 1500 feet) based on cell tower triangulation.
In regards to your other questions:
Call quality is fantastic for me.
Keyboard is a little weird (and perhaps intimidating) at first, but after a few days to a week it becomes second nature and is very usable, in both portrait or landscape, in my opinion.
There is a decent Facebook app for the Storm and you can also use the full HTML browser to access Facebook if needed.