BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 03-01-2009, 04:09 AM   #1 (permalink)
New Member
 
Join Date: Mar 2009
Location: Krefeld, Germany
Model: 9500
PIN: N/A
Carrier: D1
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default My BB Storm is "dead"

Please Login to Remove!

Hi all,
greetings from Germany. Seems I have a big prob.
I tried to update my firmware on the BB STORM and during doing so the Desktop Manager hung up. I waited many minutes but the only choice I had is to restart my PC.
After that the BB Storm is dead, only the red lamp is blinking. When connecting the device via USB there is the typical "connection sound" from the PC but the device itself is not identified.
I removed the battery for some hours . . . nothing helps.
Has anybody an idea?

All the best
Hans
Offline  
Old 03-01-2009, 05:31 AM   #2 (permalink)
New Member
 
Join Date: Oct 2008
Model: 9500
OS: 4.7.0.109
PIN: N/A
Carrier: Optus
Posts: 8
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Hey handi. There is a really helpful article on Crackberry that tells you how to reload your operating system on a nuked Blackberry. (One of their 101 articles). Just google it, it's easy to find and worked for me when same situation happened to mine that you're experiencing.

Sorry can't give you the link due to posting restrictions. Hope this helps!
Offline  
Old 03-01-2009, 11:24 AM   #3 (permalink)
BBF Moderator
 
rachamphetamine's Avatar
 
Join Date: Mar 2008
Model: --
PIN: E SOL
Carrier: VZW
Posts: 3,117
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Welcome to BBF!

How do I wipe the BlackBerry using Jl Cmder? - BlackBerryFAQ

Follow this method to wipe and reload your OS. Make sure you have the OS you want to install on the device downloaded also.
Offline  
Old 03-01-2009, 11:48 AM   #4 (permalink)
New Member
 
jsconyers's Avatar
 
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,071
Post Thanks: 139
Thanked 140 Times in 121 Posts
Default

What is "many minutes?" This process can take up to an hour at times. Rebooting your PC prematurely could have caused the issue. Follow the steps that rachamphetamine stated. If it doesn't connect, there is a link in that article called "What to do if JL_Cmder won't connect to wipe." Click that link and try those steps.

Be patient and all should work out for you.

Good luck
Offline  
Old 03-01-2009, 12:37 PM   #5 (permalink)
Thumbs Must Hurt
 
Join Date: Jun 2006
Location: Atlanta, GA
Model: 9630
Carrier: VZW/O2 (Intl)
Posts: 148
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Did you try doing the upgrade using Windows 7 beta ?

This sounds like a problem some have had w/ Win7...

Regardless follow the instructions above to use JL_Cmdr
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.