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Old 03-02-2009, 05:43 PM   #1 (permalink)
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when trying to load the camera i get a pop up warning that says.... "could not start the camera. close other applications and try opening the camera again" anyone else have this issue?? the only way i can get the camera to turn on again is to pull the battery
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Old 03-02-2009, 05:50 PM   #2 (permalink)
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If this is happening regularly, take your Storm back to Verizon, show them the issue, and request an warranty exchange.

They may do a fresh install and correct the problem, but make them do it so it's on record with VZW. Then if the problem persists, demand a warranty exchange.

If you were out of your 30 day window I would suggest trying things, but this is too soon to try working the issue yourself.
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Old 03-02-2009, 05:54 PM   #3 (permalink)
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yeah i'm out of the 30 day... i just hope this new software will fix that problem
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Old 03-02-2009, 05:58 PM   #4 (permalink)
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Load .103.

My camera runs very well on .103. A noticeable improvement from .99.
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Old 03-02-2009, 06:18 PM   #5 (permalink)
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flankgent, I also had this problem. I just took my phone to my local VZW store and gave me a replacement without a hassle. I was well past my 30-days.
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Old 03-02-2009, 06:52 PM   #6 (permalink)
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not what i wanted to hear... lol i have already had 3 storms replaced by them... this is kinda gettin ridiculous.
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