BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 03-06-2009, 06:52 AM   #1 (permalink)
New Member
 
Join Date: Mar 2009
Model: Bold
PIN: N/A
Carrier: Vodafone
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Need some help!

Please Login to Remove!

Hi there, I recently sold my storm on ebay and the buyer claims to have a problem with it. I unlocked the phone from uniquephones.com and listed the item as unlocked. Now after two weeks the buyer has sent me a message saying that the phone is not unlocked, only the sim lock has been removed and not the network lock. He says that this won't allow him to change settings and use the internet.

Is any of this true?
Offline  
Old 03-06-2009, 09:18 AM   #2 (permalink)
Thumbs Must Hurt
 
drakkenkorin's Avatar
 
Join Date: May 2007
Location: TX
Model: 9530
Carrier: Verizon
Posts: 66
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

The buyer waiting 2 weeks before telling you this?

I would have thought the buyer would have noticed the network lock when they tried putting it on their network.

I'm gonna call shenanigans on the buyer for that.

Seems like you have 2 choices: (1) risk negative feedback and eBay getting mad at you and maybe suspending you by ignoring the buyer; or (2) give them a full or partial refund.
__________________
-k-
Offline  
Old 03-06-2009, 09:21 AM   #3 (permalink)
New Member
 
jsconyers's Avatar
 
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,071
Post Thanks: 139
Thanked 140 Times in 121 Posts
Default

I believe the buyer is referring to an IT policy. Was this device ever on a BES by chance?

Here are some links that may help out the situation.

How do I determine if my BlackBerry is "unlocked"? - BlackBerryFAQ

Remove IT Policy - BlackBerryFAQ
Offline  
Old 03-06-2009, 11:10 AM   #4 (permalink)
CrackBerry Addict
 
XelhaBB's Avatar
 
Join Date: Dec 2008
Location: Orlando, Florida
Model: 9530
OS: 5.0.0.419
PIN: Ask
Carrier: Verizon
Posts: 844
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

andeep,

forward the information jconyers post to the buyer and offer to work with him / her to get the phone up and running.

I buy and sell on eBay. I always back the products I sell and am ultimately prepared to send a refund in exchange for the product. Whenever I offer to work with a buyer to remedy the matter they back off for the most part. It's always an example of "buyers remorse" and the one product I took back I sold shortly thereafter to a buyer who was quiet happy with the phone.

If you have a 100% positive rating like myself, offer to work with the buyer. If they are a pain, refund and resell. You'll likely sell that phone rather quickly unless the guy broke it.
__________________

Verizon 9530
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.