03-06-2009, 10:10 AM
Join Date: Dec 2008
Location: Orlando, Florida
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forward the information jconyers post to the buyer and offer to work with him / her to get the phone up and running.
I buy and sell on eBay. I always back the products I sell and am ultimately prepared to send a refund in exchange for the product. Whenever I offer to work with a buyer to remedy the matter they back off for the most part. It's always an example of "buyers remorse" and the one product I took back I sold shortly thereafter to a buyer who was quiet happy with the phone.
If you have a 100% positive rating like myself, offer to work with the buyer. If they are a pain, refund and resell. You'll likely sell that phone rather quickly unless the guy broke it.