Originally Posted by ColombianPolo
am i missing something? has this happened to anyone else or does this make sense or am i lucky that my email provider provisioned me with the proper service books? just wondering what some of you pro's that understand this more have to say about it. Thanks!
Nope, this instructional is for those who need the additional steps, not all will need if the carrier does not push the proper service books over.
Your carrier pushes the service books, not the email provider. In some cases, being on BES, you won't need to perform the service book loading either.