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Old 03-14-2009, 06:28 PM   #1 (permalink)
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Default i think i broke my 9500 whilst updating

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i tried updating the OS to .109 beta for vodaphone. i downloaded the file, installed it, restarted PC, plugged the BB in, started up the DM, clicked app loader, it came up with lots of things that were to be updated. (this is before i get anywhere near the software version window) so i click ok, and it starts updating it all.
Great, i thought, must be newer version of the OS updating.
so it gets just over half way on the progress bar then stays there for about an hour. The BB has a blank screen at this point. i think somethings hanging, so click cancel, and when that doesnt work, i ctrl+alt+del and end program.
The BB is still doing nothing, and the pc wont recognise its plugged in anymore.
So i pull the battery, and now all i get is a red light flashing, a double flash then a pause, like this: -- -- --

SO.... is it knackered? can i do anything to fix it? Im bummed, ive only had it a few days.
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Old 03-14-2009, 06:31 PM   #2 (permalink)
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Wipe the blackberry and reload the os software. Use JL_Cmder to wipe.
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Old 03-14-2009, 07:08 PM   #3 (permalink)
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thanks for that... just tried it.

right, jl_cmder doesnt work for me, it doesnt bring up the error 507 like it should. I have tried about 6 times and tried a different USB port as well...

then i tried going through the command prompt, which brought up the following after the wipe command: COM error during open: (0x80040001) Error: unable to open port

any ideas?
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Old 03-14-2009, 07:11 PM   #4 (permalink)
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BlackBerry 101: How to Reload the Operating System on a Nuked BlackBerry | CrackBerry.com

here ya go. this helped me when i nuked my bb. The only problem i had was that i had to restart my computer before it would recognize my phone for that split second
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Old 03-14-2009, 07:22 PM   #5 (permalink)
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thanks, ive started that, i had no bother finding "usb pin unknown" bit, (although it never came up with COM to start with which is strange)

it says unable to connect to the device...

now what?
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Old 03-14-2009, 07:26 PM   #6 (permalink)
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Did you rebook your pc ?
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Old 03-14-2009, 07:34 PM   #7 (permalink)
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no.

but scratch that, i decided to do the battery pull and plug in quick trick, and even though it wasnt showing the same as the guides, it had the same effect. Its currently installing the software again. Fingers crossed it completes successfully
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Old 03-14-2009, 07:40 PM   #8 (permalink)
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awesome! good job yo
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Old 03-14-2009, 08:04 PM   #9 (permalink)
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wtf?
i went away for a while, and when i came back the progress bar had went to nothing. the "load JVM and system software" at the top of the list was ticked - does that mean its finished that task or is it still doing it? if so then it would be waiting for device initialization.... but its been a minute or two at 0 progress...

anyone know anything? I would like to leave it overnight and hopefully come to it in the morning to find it sorted.

BTW thanks so far!
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Old 03-14-2009, 08:07 PM   #10 (permalink)
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It does take awhile to load new software
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Old 03-14-2009, 08:11 PM   #11 (permalink)
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so if the thing on the list is ticked, does it mean its done, or still being done? i just want to put my mind at rest.
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Old 03-14-2009, 08:12 PM   #12 (permalink)
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i believe the tick represent that item being done
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Old 03-14-2009, 08:16 PM   #13 (permalink)
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Cool.

Goodnight, hopefully when i wake up again its all sorted!
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Old 03-14-2009, 08:33 PM   #14 (permalink)
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good luck
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Old 03-15-2009, 05:16 AM   #15 (permalink)
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right, its not going good.... ive tried twice with app loader, each time it comes up with an error with communication.

but what is strange is it comes up with USB-PIN:UNKNOWN as soon as plug it in with the battery removed.

is there anything else i can do? im at the end of my tether here.

if its permenantly broke, will the phone shop swap it and have no problem with the fact i was trying to upload beta software?
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Old 03-15-2009, 05:19 AM   #16 (permalink)
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this is even worse.. i can replicate the whole situation with no battery at all!

no when i put the battery in, i dont even get the double flashing red light! i get nothing unless i plug it into charger or usb!
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Old 03-15-2009, 09:59 AM   #17 (permalink)
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anyone? im really stuck now.
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Old 03-16-2009, 02:01 PM   #18 (permalink)
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**** it, i got another one under warrenty. Just hoping that they cant find out which OS was half loaded on.... not likely tbh. gamble wise i win 50 but stand to lose 300... so its a big hope lol
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