i try to back up my storm, i have the latest software on my device and computer and i keep getting the same error. When it backs up the smart card options database it gives me an error "Error backing up database(s)"

thanks in advance

with my Bold...Smart Card Options causing the back-up to fail. Ended up using Advanced to complete the back-up, but can't find the "cure".

Have done -

• Re-installed BDM 4.7 (removed vendor.xml file)
• Hard reboot of device (cntrl-alt-delete)
• Memory Cleaning

Have had other BDM back-up errors, but have always found the answer here in the forums...in advance, thanks...RB