BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 04-16-2009, 08:03 AM   #1 (permalink)
Knows Where the Search Button Is
 
jj10174's Avatar
 
Join Date: Aug 2007
Location: Kent, OH
Model: 9700
OS: 5.0.0.330
Carrier: T-Mobile
Posts: 25
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Phone calling by its self

Please Login to Remove!

I have a user who's phone is randomly calling by its self (verified by looking at his call log). This morning while the phone was laying on his car seat it called two numbers while he drove to work (one contact and *669). He locks his phone while it is in his pocket, but he still see calls in his log that he did not make, and people are telling him that they was getting calls from him. What would cause the phone to ghost dial? Our should I wipe it, deal with the user being pissed because they lost all their custom stuff, and hope that resolved the issue?
Offline  
Old 04-16-2009, 08:55 AM   #2 (permalink)
Crimson Tide Moderator
 
JSanders's Avatar
 
Join Date: Oct 2004
Location: North of the moss line
Model: 9xx0
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,907
Post Thanks: 60
Thanked 244 Times in 182 Posts
Default

If you wipe it, just ask the user to do a backup first, no need to cause him to lose all his personal stuff.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.