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Old 04-22-2009, 09:33 AM   #1 (permalink)
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Default HELP... 122 install went bad

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I downloaded .122 from Bell Mobility
Deleted the vendor.xml file
Ran the Loader.exe program

All of my applications are gone and now the Desktop Manager will not connect to the device.

I have a back up file from .133 but I can't get the device to connect to run the restore.

Any ideas?
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Old 04-22-2009, 10:05 AM   #2 (permalink)
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Follow these steps:
What to do next if Jl Cmder will not connect and wipe - BlackBerryFAQ

It may take a few attempts for it to connect, just be patient.

Also, could you please update your profile to reflect your current device.
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Old 04-22-2009, 10:14 AM   #3 (permalink)
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I restarted my PC and DM connected. I was able to restore my device data, but I've lost all of my applications.

Doesn't the back up and restore also back up applications or am I faced with reinstalling everything.
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Old 04-22-2009, 10:17 AM   #4 (permalink)
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No, the Backup will not backup 3rd party applications. Only device data/settings.

This is what you can do in the future.
How do I backup my Third Party Applications on my BB? - BlackBerryFAQ
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Old 04-22-2009, 12:01 PM   #5 (permalink)
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If you still cant connect to desktop manager, try booting in safe mode. Do a battery pull, and once you put the battery in, hold down the BACK button (the arrow button next to the end call button) until you enter safemode. Try that.

Scott
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Old 04-22-2009, 05:23 PM   #6 (permalink)
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Quote:
Originally Posted by cscotty View Post
If you still cant connect to desktop manager, try booting in safe mode. Do a battery pull, and once you put the battery in, hold down the BACK button (the arrow button next to the end call button) until you enter safemode. Try that.

Scott
I have never heard of this! Will try it but what does this 'safe mode' show/allow/do?
sorry for the hijack. MODs.. delete this post if you like...
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Last edited by Kopter : 04-22-2009 at 05:25 PM. Reason: thread-jacking apology
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Old 04-22-2009, 07:51 PM   #7 (permalink)
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No don't delete it, I'm curious too!
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Old 04-22-2009, 07:59 PM   #8 (permalink)
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Devices running 4.6 and up (I believe) have the safe mode feature. This disabled 3rd party applications from running. It helps determine if a 3rd party application is causing issues with errors or memory leaks.
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Old 04-23-2009, 02:39 PM   #9 (permalink)
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jsconyers... thank for the tip... the third party back up works great... now all of my apps show up in the DM add apps. Also, I just learned that the new Blackberry App World "My world" feature remembers what you have and allows you to re-install (anything that you download through the app world anyway).

I'm loving the Storm even more now and I'm sorry for all the nasty things I called it yesterday morning
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