BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 04-24-2009, 12:55 PM   #1 (permalink)
New Member
 
Join Date: Jan 2009
Model: 9530
PIN: N/A
Carrier: Verizon
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default cant activate handset after upgrade.

Please Login to Remove!

Trying to make a phone call. I can't hear out of the handset. I click the box to activate handset but I still can't hear out of the handset.

I just upgraded from .76 to .132. Any help is good help.
Offline  
Old 04-24-2009, 01:25 PM   #2 (permalink)
Thumbs Must Hurt
 
Join Date: Nov 2006
Model: 9530
Carrier: Verizon
Posts: 155
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I've done it before but are you sure that you don't have a bluetooth device paired that you forgot? My car automatically grabs my phone when I'm within range and many times I forgot about it until I heard the caller's voice on my stereo in the car...
Offline  
Old 04-24-2009, 01:33 PM   #3 (permalink)
New Member
 
Join Date: Jan 2009
Model: 9530
PIN: N/A
Carrier: Verizon
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

No. I keep my bluetooth off. I don't use my bt at all. When you make a call it has in the upper right hand corner a phone with a headset above it.
Offline  
Old 04-24-2009, 02:35 PM   #4 (permalink)
Thumbs Must Hurt
 
Join Date: Jan 2008
Location: NJ
Model: 9530
Carrier: T-Mobile
Posts: 175
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Try this....do a battery pull and wait 5 minutes. Next, install a pair of headphones into the headphone jack on your storm and put the battery back in. Once the OS boots and is settled, try to make a call with the headphones still plugged in. Once the phone starts to ring, click menu and activate speakerphone. Unplugg the headphones while you're in speaker phone mode and hang up. Then try to make a call and see if that works. I had this same issue, and this is how I handled it.

Hopes this helps.

Scott
__________________
He who knows, and knows not what he knows, knows nothing.
Offline  
Old 04-24-2009, 02:49 PM   #5 (permalink)
New Member
 
Join Date: Jan 2009
Model: 9530
PIN: N/A
Carrier: Verizon
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I don't have an option to activate speakerphone
Offline  
Old 04-24-2009, 03:47 PM   #6 (permalink)
Talking BlackBerry Encyclopedia
 
breakerfall's Avatar
 
Join Date: Apr 2005
Model: 9530
OS: 4.7.0.90
PIN: EAPPLE!
Carrier: VZW
Posts: 214
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

ive had this happen a couple of times now with my storm (and not necessarily after an OS upgrade)
ive managed to restore the normal functionality via some combination of headphones in, out, make a call, hang up, unplug headphones, etc...

i plug my phone into my car's aux jack almost every day, and ive chalked up the issue to wear and tear on the jack... do you use the headphone jack a lot?
__________________
Kyocera6035 | Kyocera7135 | oGo(!) | SMT5600 | BB7250 | BB7130e | XV6700 | MotoQ | BB8703e | BB8830 | Storm
Offline  
Old 04-24-2009, 04:00 PM   #7 (permalink)
New Member
 
Join Date: Jan 2009
Model: 9530
PIN: N/A
Carrier: Verizon
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

no i have never used my aux jack ever.
Offline  
Old 04-25-2009, 03:00 PM   #8 (permalink)
Knows Where the Search Button Is
 
garypip's Avatar
 
Join Date: Nov 2007
Model: 9530
PIN: N/A
Carrier: Verizon
Posts: 36
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I had the same exact problem. Turns out I didn't delete the vendor file when I upgraded to .132 and it wouldn't connect to the Verizon network. I had just received my phone that day and upgraded before I even activated it. Was on with tech support for 2 hours and they marked it dead on arrival. I went to a VZW store and exchanged it for a brand new one. Not sure how to fix it, though.
__________________
-"In this present crisis, government is not the solution to our problem; government is the problem." - Ronald Reagan
Offline  
Old 04-25-2009, 09:50 PM   #9 (permalink)
Talking BlackBerry Encyclopedia
 
breakerfall's Avatar
 
Join Date: Apr 2005
Model: 9530
OS: 4.7.0.90
PIN: EAPPLE!
Carrier: VZW
Posts: 214
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

hmm...
not deleting the vendor.xml file will cause apploader to not offer the "upgrade" OS as an upgrade to your device...

basically, not deleting the vendor file most likely had nothing to do with the headphone issue...
__________________
Kyocera6035 | Kyocera7135 | oGo(!) | SMT5600 | BB7250 | BB7130e | XV6700 | MotoQ | BB8703e | BB8830 | Storm
Offline  
Old 09-30-2009, 11:55 PM   #10 (permalink)
New Member
 
Join Date: Sep 2009
Model: STORM
PIN: N/A
Carrier: Verizon
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Thank you cscotty! You saved me a lot of aggrevation!
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.