BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 05-06-2009, 03:45 PM   #1 (permalink)
New Member
 
Join Date: May 2009
Model: 9530
PIN: N/A
Carrier: ?
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Question SMS Problem

Please Login to Remove!

Hi. A few days ago the SMS function on the Storm (9530) disappeared. The icon is no longer on the home screen or anywhere on the menu. I can't send messages nor do I know if I've received one. MMS and email functions are fine. I have tried resetting the phone but this has not helped.

Help!!
Offline  
Old 05-06-2009, 03:47 PM   #2 (permalink)
New Member
 
jsconyers's Avatar
 
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,071
Post Thanks: 139
Thanked 140 Times in 121 Posts
Default

Welcome to the forums.

When you go into messages and press the menu key, do you have the compose SMS option?

Are you on a BES?
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
Offline  
Old 05-06-2009, 03:51 PM   #3 (permalink)
Spam Reporter
 
dc/dc's Avatar
 
Join Date: Oct 2005
Location: IAD
Model: 6230
Carrier: Voicestream
Posts: 14,530
Post Thanks: 220
Thanked 345 Times in 311 Posts
Default

Your service provider may be to blame. As far as I know, the carrier "?" does not support SMS.
__________________
I h8 txtspk.
Offline  
Old 05-12-2009, 08:59 AM   #4 (permalink)
New Member
 
Join Date: May 2009
Model: 9530
PIN: N/A
Carrier: ?
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

No the option to compose sms has also disappeared. I don't know what you mean BES.
Offline  
Old 05-12-2009, 09:02 AM   #5 (permalink)
New Member
 
Join Date: May 2009
Model: 9530
PIN: N/A
Carrier: ?
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Sorry just checked again and i can compose.
Offline  
Old 05-12-2009, 09:09 AM   #6 (permalink)
New Member
 
jsconyers's Avatar
 
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,071
Post Thanks: 139
Thanked 140 Times in 121 Posts
Default

What happens when you send an SMS message? Are you still having issues?
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
Offline  
Old 05-12-2009, 09:13 AM   #7 (permalink)
New Member
 
Join Date: May 2009
Model: 9530
PIN: N/A
Carrier: ?
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I can send a message fine. Can't receive sms and I am not told if i receive one.
Offline  
Old 05-12-2009, 09:15 AM   #8 (permalink)
New Member
 
jsconyers's Avatar
 
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,071
Post Thanks: 139
Thanked 140 Times in 121 Posts
Default

Go into Options > Security Options > Firewall and see if you have a checkmark next to SMS.
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
Offline  
Old 05-12-2009, 05:50 PM   #9 (permalink)
New Member
 
Join Date: May 2009
Model: 9530
PIN: N/A
Carrier: ?
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

There's no checkmark next to sms. tried ticking it but still not receiving messages.
Offline  
Old 05-12-2009, 06:06 PM   #10 (permalink)
New Member
 
jsconyers's Avatar
 
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,071
Post Thanks: 139
Thanked 140 Times in 121 Posts
Default

Putting a check there will block SMS messages.
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.