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Old 05-06-2009, 02:45 PM   #1 (permalink)
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Question SMS Problem

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Hi. A few days ago the SMS function on the Storm (9530) disappeared. The icon is no longer on the home screen or anywhere on the menu. I can't send messages nor do I know if I've received one. MMS and email functions are fine. I have tried resetting the phone but this has not helped.

Help!!
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Old 05-06-2009, 02:47 PM   #2 (permalink)
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Welcome to the forums.

When you go into messages and press the menu key, do you have the compose SMS option?

Are you on a BES?
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Old 05-06-2009, 02:51 PM   #3 (permalink)
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Your service provider may be to blame. As far as I know, the carrier "?" does not support SMS.
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Old 05-12-2009, 07:59 AM   #4 (permalink)
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No the option to compose sms has also disappeared. I don't know what you mean BES.
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Old 05-12-2009, 08:02 AM   #5 (permalink)
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Sorry just checked again and i can compose.
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Old 05-12-2009, 08:09 AM   #6 (permalink)
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What happens when you send an SMS message? Are you still having issues?
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The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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Old 05-12-2009, 08:13 AM   #7 (permalink)
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I can send a message fine. Can't receive sms and I am not told if i receive one.
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Old 05-12-2009, 08:15 AM   #8 (permalink)
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Go into Options > Security Options > Firewall and see if you have a checkmark next to SMS.
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The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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Old 05-12-2009, 04:50 PM   #9 (permalink)
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There's no checkmark next to sms. tried ticking it but still not receiving messages.
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Old 05-12-2009, 05:06 PM   #10 (permalink)
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Putting a check there will block SMS messages.
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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