05-07-2009, 09:24 PM
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| | 2 major symptoms....help
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I recently got myself a blackberry storm. i won it actually from work [i work for verizon wireless]. i have been experiencing some issues and though I am not new to the blackberry devices, I am very green on how this storm works.
Here is what is going on.
1. Reboot whenever it feels like it.[I have checked available memory and I have wiped the device back to factory defaults several times and it keeps going. tried the Palm Treo trick.
2. Looses signal very easily and in turn, drops my calls. [i am aware that i could be hitting the mute button, but when I looked at the phone, it says call was lost. this is causing me to loose calls.
Here is what I have tried so far.
Pulling the battery. Reformatting the memory card. un-installing every app and doing it all over again.
I am using the latest VZW approved software.
have you heard of these things? What can I do to fix them? Would you reccomend downgrading the OS and reinstalling the new one?
Any help would be great.