Originally Posted by Dubdub
Moved to the correct section.
Please do a search. This has been covered several times. The key is to unlock it and get the correct service books. The thread referenced by alb123 covers it pretty well.
And email and Internet will work, but only on EDGE, not 3G.
how do i get the correct service books? and also, how do i get the previous owner's phone number out of my phone? the visual voice mail is stuck w/ his number too...
this is so frustrating... supposedly he had at&t and everything worked fine. i can't set up email b/c the phone is registered w/ his info so trying to get a bis account at att.com/blackberrystart won't work.. AND i can't get on the internet!! ahhhhhhhhhhhhhhhhhh!!!
i've called at&t twice.. they updated my IMEI # on my acct and added a blackberry plan... but nothing is helping.