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Old 05-11-2009, 07:42 AM   #1 (permalink)
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Question App World - Upgrade your service - Storm .141

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Hello Everyone

After upgrading to .141, I started receiving following error message for App World and email setup. Though I can browse and receive emails fine. The data plan is working fine.

Did the battery pull out but did not change any thinng.

Any Ideas?


App World Message:

Upgrade your service to a plan that includes browsing and discover a word of possibilities at BlackBerry App World. Contact your service provider for details.

Email Setup message:

Your device had problem connecting to the server.
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Old 05-11-2009, 08:57 AM   #2 (permalink)
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I get this error when I put in a wrong link. Do you have an unlimited data plan? I don't have one and I get this error quite often when I try to access websites like YouTube etc.
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Old 05-11-2009, 08:59 AM   #3 (permalink)
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Yes, I have unlimited data plan and it is working fine. Only App world and email setup is giving the error as described in the my 1st post.

Thanks
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Old 05-11-2009, 09:02 AM   #4 (permalink)
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Then it seems like .141 has a lot of bugs....
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Old 05-11-2009, 10:44 AM   #5 (permalink)
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I think it is unfair to state that .141 has many bugs and insinuate that this must be his problem.

To the OP, are you on a BES or BIS? There has been issues with App World working on units attached to a BES. It is merely a file that needs deleted. This will also help in diagnosing the e-mail issue.

As a side note, I am running .141 with a BES and BIS account on my handheld and I can access App World just fine.
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Last edited by scassel : 05-11-2009 at 10:46 AM.
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Old 05-11-2009, 11:10 AM   #6 (permalink)
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No, I am not on BES or BIS but I will double check with my service provider and report back.

Thanks
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Old 05-11-2009, 11:15 AM   #7 (permalink)
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It sounds like you do not have a BlackBerry data plan. That is needed for email to work as well as App World.
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Old 05-11-2009, 11:19 AM   #8 (permalink)
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Hi jsconyers

Please read my 2nd post in this thread. I do have unlimited data plan.

Thanks
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Old 05-11-2009, 11:23 AM   #9 (permalink)
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Unlimited data plan is not always the same as a BlackBerry data plan.
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Old 05-11-2009, 11:24 AM   #10 (permalink)
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Quote:
Originally Posted by DD12 View Post
Hi jsconyers

Please read my 2nd post in this thread. I do have unlimited data plan.

Thanks
A BlackBerry data plan is different from your unlimited data plan. You should go to your carrier and tell them that you want a BlackBerry data plan so that you can use BES and BIS.
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Old 05-11-2009, 11:27 AM   #11 (permalink)
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This should help clear things up:
What do I need a Data Plan for? - BlackBerryFAQ
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Old 05-11-2009, 11:32 AM   #12 (permalink)
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Hi jsconyers

I understand what a data plan is and everything was working fine untill I did the upgrade to .141.

Thanks
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