05-14-2009, 09:31 AM
Join Date: May 2009
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| | How do you get a replacement Storm?
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Recently, my screen just started getting stuck in the bottom left corner. I don't know why. Sometimes I can't even answer calls because of it. I didn't do anything to damage it and I never dropped the phone. On top of this, I am having tons of other problems. Sometimes the camera won't work and sometimes it will just go into camera mode by itself, half the screen will be in camera mode, and the other half is the main screen. Also, it started freezing up a lot and rebooting.
I want to get a replacement. I purchased the phone only 4 months ago. Do I have to go into the Verizon store where I bought it, or can I just call up customer service and tell them about it and ask for a replacement?