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Old 05-25-2009, 09:58 PM   #1 (permalink)
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Default Need a quick question answered 9530 on Alltel

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Okay so I have everything working on my Storm except for EVDO ( waiting on the Cable so I can fix this) however, when I try to set up my emails it tells me my device already has a email assigned to it and I need to call Alltel as they are my service provider. I am not supposed to have the phone on through Alltel anyway and when I did the MEID switch I got questioned a lot but I remained evasive. I happy with everything and will be ecstatic if I can get my email working. Can anyone lend me some advice? Or should I bite the bullet and call Alltel and tell them the error message I received. Can they even fix it? Thanks in advance and yes I tried searching first
Thanks, Mark
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Old 05-25-2009, 11:05 PM   #2 (permalink)
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Wirelessly posted (9530; (I'm mobile) MF231; 35h)

Is that actual error you're getting, or one more like "the device is already registered on another network"?
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Old 05-25-2009, 11:21 PM   #3 (permalink)
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It does not say anything about another network it simply states, "Cannot create account: An account already exists for this blackberry device. Please log in or contact alltel at 1 800 255 8351." I tried to retrieve what ever I could off the Alltel.blackberry.com website however when I enter my pin it states no username and password exists please create new account by logging into the BIS. Also I believe this Storm was setup on a BES not a BIS by the previous owner while it was on Verizon. Can that cause a problem?
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Old 05-26-2009, 07:20 PM   #4 (permalink)
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Okay I think I know what the problem is and I need some help from anyone at Verizon. I think I accidentally registered my BB pin to the VZW blackberry server and I need to have that removed from the VZW BIS so I can properly register it with Alltel. Can anyone help me?
Thanks, Mark
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Old 05-26-2009, 08:31 PM   #5 (permalink)
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Please do not double post. It's bad form.

Help any Verizon Employees
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Old 05-26-2009, 08:43 PM   #6 (permalink)
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Thank you for that I was only thinking that under the newer thread the title might appear to more of the help I migh need.

update I do have EVDO working yeah!!!
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Old 05-29-2009, 09:58 AM   #7 (permalink)
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Okay just a note I had to get Verizon to release my BB PIN so that I could get it registered with the Alltel site. now everything seems to work.
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