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Old 06-04-2009, 04:49 AM   #1 (permalink)
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Default Storm 9500 deletes E-mail

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I have a user in our company (we use BES) who has stated that that their storm keeps deleting mail and leaving him with only the previous 2 days mail. he has checked his memory an he has 28MB of memory free.
He has also set his mail to hold onto the last 30 days mail.

App memory: 28.3mb
Device memory: 879.2mb
Free space 874.8mb

Any help would be greatly apprciated
Old 06-04-2009, 05:52 AM   #2 (permalink)
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I don't know. I tend to think it is something the user has done in this case; at least not the blackberry. Is this BES email being lost? Or does the user have BIS also and that is what he's losing?
- Ira
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