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Old 06-09-2009, 09:21 AM   #1 (permalink)
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Default The "hourglass" phenomenon. Sluggish, device hesitates.

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About the phone:
- BlackBerry 9530
- v4.7.0.148 (Platform 4.0.0.181)
- Purchased May 31st, 2009

This morning, I received a call. I pressed the answer button, on both the screen and the physical button. And it didn't answer. I looked at the phone and the little clock "hourglass" was spinning. I missed the call.

Then I tried to check my email and the phone would just sit there with the clock spinning. And then it would respond to the buttons I pressed a while back and do the spinning clock thing again.

I finally pulled the battery and once it booted (which took what seemed like 5 minutes), it worked fine.

There seems to still be a lot of hesitation and pauses. Unlike my other BlackBerry devices.

Does anyone experience the same? Or is it just me?
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Old 06-09-2009, 10:24 AM   #2 (permalink)
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This happened to me once. The phone did work, the screen wouldnt refresh.
I did eventually have to reboot the storm, but it worked fine since.
Hasnt happened since I upgraded to .148
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Old 06-09-2009, 06:08 PM   #3 (permalink)
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I think it's happened to most people at least once, but I haven't had any issues with .148 yet. Definitely a daily occurrence when I was running .75.
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Old 06-10-2009, 01:59 PM   #4 (permalink)
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Daily occurence for me using .148. Much lag on this phone.
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Old 06-10-2009, 04:15 PM   #5 (permalink)
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It is a Storm so that is pretty much business as usual.

ETA: I don't care what version firmware you are using in the Storm... You need to do a battery pull at least once a week.

Last edited by rlbagIII : 06-10-2009 at 04:17 PM.
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Old 06-10-2009, 06:57 PM   #6 (permalink)
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I do scheduled quick pulls on a daily basis and I still have a lot of lag time.
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Old 06-11-2009, 07:48 AM   #7 (permalink)
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my wife's Storm had bit of lag after installing .148 (she has only two third party apps). I finally wiped the device... twice.... (?!) then reinstalled .148. All good now. Now MY Storm.. has about a dozen third party apps... I upgraded to .148 without wiping (time constraints at the time) and (knock wood) don't have any lag issues.

Go figure. If my device began consistent lag behavior, I would do a complete wipe/reinstall but clearly YMMV.
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Old 06-11-2009, 01:29 PM   #8 (permalink)
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It's a Storm... welcome to Blackberries nightmare.
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Old 06-11-2009, 02:33 PM   #9 (permalink)
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I've owned several BlackBerry devices in the 7200, 8700,and the 8800 series. I've *never* had any problem with them.

Actually, I would always brag about BlackBerry devices, because they were so functional!

I can't believe I'm having this problem. I'm actually thinking about taking it back for a Curve.
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Old 06-12-2009, 11:42 AM   #10 (permalink)
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Ok, I had to pop the battery *again* this week.

And it just rebooted on it's own now...

I love the device, if it would just stop having problems.

Ok, instead of just complaining - has anyone tried the "Quick Pull" app to reset your phone nightly - to see if that helps prevent some problems?

Thanks!
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Old 06-12-2009, 01:24 PM   #11 (permalink)
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I was watching my brother-in-law messing with this iphone and was just amazed by how fast and smooth it ran. Applications stop when you press the menu button and you don't have to close each one. The hourglass is ticking me off too. I pressed the bb button to send a text message and had to wait about 30-45 seconds while it went through its hourglass thing THEN the menu opened and I was able to send the text. Also, typing is delayed several times. I will type a whole sentence and nothing will show for about 15 seconds, then finally it will show. Blackberry really needs to examine the inner workings of the iphone and copycat that interface if they really want to compete with CrApple. I heard that Verizon might get the iPhone sometime this year. They are renegotiating and CrApple wants to go with Verizon for the better network. They wanted to go with them before they chose AT&T, but CrApple wanted to handle its own tech support and some other things and Verizon turned them down. I won't go with the iphone "toy" though, I will stick with my BBS and the hourglass of death. I just hope they fix the OS and get it running smoothly.
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Old 06-12-2009, 02:10 PM   #12 (permalink)
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Well, I'm still at the point I can take mine back and swap out. I'm now trying to figure out if I should.

I wonder if the Curve has the same issues?
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Old 06-12-2009, 09:22 PM   #13 (permalink)
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I don't think the curve has that problem. It is known as the better BB I hear. My mom and sister have the Curve and it is pretty sleek and fast. I don't care for the roller ball though. I might actually call and have another one sent to me if I keep having the hourglass issue. I have backed up my phone so I am good to go. Won't lose anything. If I do, I don't mind installing the apps I have again. I am certain RIM will come out with a patch or a fix for the hourglass issue or battery issue or a couple other issues. They can focus on those areas and not all the other areas and it may come out before we know it. I believe I read there is already a 151 beta? Please don't quote me on that. If so, if someone has it and it is real, please let us know how it is running.
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Old 06-14-2009, 10:06 PM   #14 (permalink)
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Default Possible solution: The "hourglass" phenomenon. Sluggish, device hesitates.

This weekend I went to a Japanese and sat at a table with someone who worked at Verizon. I was looking through the app center and read in a review how you can hold the Blackberry button down to see what apps are running.

I mentioned this to the Verizon person and she said that some people were having problems because they were hitting the "back" button (half circle arrow) instead of closing the app.

Well, it figures, that I have been downloading apps and "trying them out" that I probably had a dozen or more apps open.

This is what probably cause my problems. I'll let you know.


Does anyone know how to program a key to close an app?
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Old 06-14-2009, 10:36 PM   #15 (permalink)
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Andrwetn I don't think you can. I wrote in my other post that iphone does that automatically. You exit each app you have open and it shuts the app down... no need to close the app. Just press the button at the bottom of the iphone and voila! the app is closed and not using memory. The iphone is getting more and more attractive every time I have trouble with my Storm. Really tired of it not being smooth and fast like the iphone. And that you cannot download many themes or apps. My brother in law has a ton of apps and his iphone runs wickedly sick. I really hope that Verizon gets the iphone this year like they told me.
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