I have seen this happen a few times now and I know it is a setting somewhere. I have the Blackberry Storm and when ever anyone sends me an e-mail with pics in it all is fine as I get the pics. (please note that pics were not added as an attachment but just inserted in the e-mail). The problem arises when I forward the e-mail onwards to anyone. What happens is they get the e-mail but with no pics. They just get a placeholder with an “x” in it. So this pic did not go through.