Originally Posted by Carmel Valley Homes Agent
Definitely sounds like time to call for service. Often the carrier will permit an exchange in these circumstances.
Like said I bought the cellphone from the web. It's in service now. It should be ready next week. I thought I did something wrong, but I read at CB that many users are experiencing the same issue without dropping it, without installing something new, or without taking the handheld for a swim. I dropped it 3-4 times, but several months ago, I upgraded and it worked well, and I didn't drop it in the water. I don't think the screen is broken as it sometimes works (even if it works for 20 seconds), I think there is a problem with its connectors or something. I think there the dust, and oily hands (although I wipe it ~30 times/day with the cloth) cause the problem. I'll find out soon.