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-   -   Call Log not logging calls (http://www.blackberryforums.com/general-9500-series-discussion-storm/195610-call-log-not-logging-calls.html)

jmcarrillo 07-01-2009 12:17 PM

Call Log not logging calls
 
I remember a time when the call log logged all my calls, incoming, outgoing, missed calls, etc. Now the Call Log only logs my missed calls. I checked out the Call Logs>Options>Call Logging and observed that "Missed Calls" was checked. I also noted that the message at the top of the screen said "Show these Call Log Types in Message". So I thought that I will get messages for the "Missed calls". And when I miss a call I do get a mesasge telling me that. But I want to be able to see. I even tried changing the selection from "Missed Calls to All Calls", the storm seemed to hang up.

I don't knkow if there is another setting I should be checking out, but I want to see all my calls, incoming, outgoing, missed calls, etc. in the log. PLease help.

lostman72 07-02-2009 03:26 AM

What software are you on? Also have you tried a batt pull?

jmcarrillo 07-02-2009 10:52 AM

I'm running version 4.7.0.148 (Platform 4.0.0.181)

jsconyers 07-02-2009 11:22 AM

TO see a complete list, go to Messages, press the menu key, select view folder, select Phone Call Logs.

on QWERTY devices it's easier. Go to Messages > press Alt + P.

jmcarrillo 07-02-2009 12:18 PM

It gave me the following prompt:

"Uncaught exception: java.lang.NullPointerException"

jsconyers 07-02-2009 01:13 PM

I would try a battery pull and then try again.

jmcarrillo 07-02-2009 01:46 PM

I tried the battery pull and the Uncaught Exception is still showing up when I used View Folder>Phone Call Logs. It also shows up when the phone is starting up, around the same time it asks me if I want it to automatically select GSM or CDMA, I usually choose no, then it tells me that there are no service books installed. That's ok cause I'm not using a data plan. But I don't know what's causing the Uncaught Exception. In another thread on the Uncaught exception they suggested that you go to Options > Advanced Options > Applications and set the app to "allow", except IO don't know which app is causing it.

jsconyers 07-02-2009 01:53 PM

What OS are you running? You may need to upgrade your OS.

lostman72 07-02-2009 07:06 PM

Quote:

Originally Posted by jsconyers (Post 1419911)
What OS are you running? You may need to upgrade your OS.

He is on 148.

Cable17 07-08-2009 11:43 PM

I have the same problem, delete a few of the older call logs and it will start to work again

jmcarrillo 07-09-2009 08:47 PM

I tried deleting some of the older calls in the log, I got the "Uncaught exception: java.lang.NullPointerException". It gets worse I think that I need to reinstall the OS. When I go into "Messages" I get a blank screen, then I pull up the menu and choose View Folder, Browser Mesages is highlighted, when I choose Phone Messages I get the "Uncaught exception: java.lang.NullPointerException". When I try to go back into messages, I can't. NOthing happens, the same is true for SMS, I can't get into them. It's only after I do a battery pull that I can access them

Cable17 07-09-2009 08:51 PM

Yeah I never got errors while doing it. I would reinstall, 151 got leaked from some Mexico server today, you can try that


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