BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 07-01-2009, 12:17 PM   #1 (permalink)
Thumbs Must Hurt
 
Join Date: Apr 2009
Model: 9530
PIN: N/A
Carrier: none
Posts: 59
Post Thanks: 0
Thanked 1 Time in 1 Post
Default Call Log not logging calls

Please Login to Remove!

I remember a time when the call log logged all my calls, incoming, outgoing, missed calls, etc. Now the Call Log only logs my missed calls. I checked out the Call Logs>Options>Call Logging and observed that "Missed Calls" was checked. I also noted that the message at the top of the screen said "Show these Call Log Types in Message". So I thought that I will get messages for the "Missed calls". And when I miss a call I do get a mesasge telling me that. But I want to be able to see. I even tried changing the selection from "Missed Calls to All Calls", the storm seemed to hang up.

I don't knkow if there is another setting I should be checking out, but I want to see all my calls, incoming, outgoing, missed calls, etc. in the log. PLease help.
Offline  
Old 07-02-2009, 03:26 AM   #2 (permalink)
Talking BlackBerry Encyclopedia
 
lostman72's Avatar
 
Join Date: Mar 2009
Model: 9530
OS: 4.7.0.148
PIN: N/A
Carrier: Verizon Wireless
Posts: 282
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

What software are you on? Also have you tried a batt pull?
__________________
Sunny California
storm Software 4.7.0.148 (Platform 4.0.0.181)
Tour Software 4.7.1.53 (Platform 4.1.0.65)
Offline  
Old 07-02-2009, 10:52 AM   #3 (permalink)
Thumbs Must Hurt
 
Join Date: Apr 2009
Model: 9530
PIN: N/A
Carrier: none
Posts: 59
Post Thanks: 0
Thanked 1 Time in 1 Post
Default

I'm running version 4.7.0.148 (Platform 4.0.0.181)
Offline  
Old 07-02-2009, 11:22 AM   #4 (permalink)
New Member
 
jsconyers's Avatar
 
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,091
Post Thanks: 150
Thanked 148 Times in 122 Posts
Default

TO see a complete list, go to Messages, press the menu key, select view folder, select Phone Call Logs.

on QWERTY devices it's easier. Go to Messages > press Alt + P.
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
Offline  
Old 07-02-2009, 12:18 PM   #5 (permalink)
Thumbs Must Hurt
 
Join Date: Apr 2009
Model: 9530
PIN: N/A
Carrier: none
Posts: 59
Post Thanks: 0
Thanked 1 Time in 1 Post
Default

It gave me the following prompt:

"Uncaught exception: java.lang.NullPointerException"
Offline  
Old 07-02-2009, 01:13 PM   #6 (permalink)
New Member
 
jsconyers's Avatar
 
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,091
Post Thanks: 150
Thanked 148 Times in 122 Posts
Default

I would try a battery pull and then try again.
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
Offline  
Old 07-02-2009, 01:46 PM   #7 (permalink)
Thumbs Must Hurt
 
Join Date: Apr 2009
Model: 9530
PIN: N/A
Carrier: none
Posts: 59
Post Thanks: 0
Thanked 1 Time in 1 Post
Default

I tried the battery pull and the Uncaught Exception is still showing up when I used View Folder>Phone Call Logs. It also shows up when the phone is starting up, around the same time it asks me if I want it to automatically select GSM or CDMA, I usually choose no, then it tells me that there are no service books installed. That's ok cause I'm not using a data plan. But I don't know what's causing the Uncaught Exception. In another thread on the Uncaught exception they suggested that you go to Options > Advanced Options > Applications and set the app to "allow", except IO don't know which app is causing it.
Offline  
Old 07-02-2009, 01:53 PM   #8 (permalink)
New Member
 
jsconyers's Avatar
 
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,091
Post Thanks: 150
Thanked 148 Times in 122 Posts
Default

What OS are you running? You may need to upgrade your OS.
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
Offline  
Old 07-02-2009, 07:06 PM   #9 (permalink)
Talking BlackBerry Encyclopedia
 
lostman72's Avatar
 
Join Date: Mar 2009
Model: 9530
OS: 4.7.0.148
PIN: N/A
Carrier: Verizon Wireless
Posts: 282
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by jsconyers View Post
What OS are you running? You may need to upgrade your OS.
He is on 148.
__________________
Sunny California
storm Software 4.7.0.148 (Platform 4.0.0.181)
Tour Software 4.7.1.53 (Platform 4.1.0.65)
Offline  
Old 07-08-2009, 11:43 PM   #10 (permalink)
New Member
 
Join Date: Jul 2009
Model: 9530
PIN: N/A
Carrier: Verizon
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I have the same problem, delete a few of the older call logs and it will start to work again
Offline  
Old 07-09-2009, 08:47 PM   #11 (permalink)
Thumbs Must Hurt
 
Join Date: Apr 2009
Model: 9530
PIN: N/A
Carrier: none
Posts: 59
Post Thanks: 0
Thanked 1 Time in 1 Post
Default

I tried deleting some of the older calls in the log, I got the "Uncaught exception: java.lang.NullPointerException". It gets worse I think that I need to reinstall the OS. When I go into "Messages" I get a blank screen, then I pull up the menu and choose View Folder, Browser Mesages is highlighted, when I choose Phone Messages I get the "Uncaught exception: java.lang.NullPointerException". When I try to go back into messages, I can't. NOthing happens, the same is true for SMS, I can't get into them. It's only after I do a battery pull that I can access them
Offline  
Old 07-09-2009, 08:51 PM   #12 (permalink)
New Member
 
Join Date: Jul 2009
Model: 9530
PIN: N/A
Carrier: Verizon
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Yeah I never got errors while doing it. I would reinstall, 151 got leaked from some Mexico server today, you can try that
Offline  




Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.